Medical Assistant - Ortho Trauma Institute - Yale Campus

Saint Francis Health System

12d

About The Position

The Medical Assistant supports providers at the Ortho Trauma Institute by assisting with patient examinations, diagnostic procedures, treatments, and care coordination to facilitate effective patient care and satisfaction. The role also provides ancillary services and applies specialized knowledge or experience integral to its duties. The position is based at the Yale Campus in Tulsa, Oklahoma, and has been identified as safety-sensitive under Oklahoma law.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or, in lieu of the program, one year of related clinical patient care experience within the last five years is preferred.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient care skills.
Demonstrated PC skills.
Ability to organize a multitask role effectively.
Understanding of healthcare delivery processes in a medical office.

Nice To Haves

One year of related clinical patient care experience within the last five years is preferred in lieu of completion of an approved Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, chief complaint, vital signs, weight, medications, social history, symptoms, and interventions in the medical record.
Record services and diagnoses for encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments according to established protocols.
Perform ancillary services, including venipuncture and x-rays, according to protocols.
Maintain medical records, including preparing charts and filing correspondence and test results.
Coordinate care through patient messaging and telephone calls, appointment scheduling, and prescription-refill communication.
Use the EMR and other computer applications in accordance with policies and procedures.
Track ordered or pending tests, procedures, and referrals according to protocol.
Administer oral medication and intramuscular injections as directed by physician order.
Determine eligibility and obtain authorization for services.
Schedule tests and appointments for referred services and track referrals.
Provide patient education as directed by the provider to promote wellness.
Use advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Remain informed about and comply with Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Maintain exemplary patient satisfaction and participate as an engaged team member.