Certified Medical Assistant (CMA) or Medical Assistant (MA) - Carolina Arrhythmia - Mt. Pleasant

Roper St. Francis Healthcare • Mount Pleasant, SC

10d

About The Position

The Certified Medical Assistant is a multi-skilled clinical professional who provides direct and/or indirect patient care within the scope of practice and in accordance with quality standards. Under provider direction, the Medical Assistant obtains and documents information relevant to the patient’s chief complaint, including vital signs, height, and weight; documents patient and family needs; participates in planning and implementing patient care; and administers ordered medications within the Medical Assisting scope and state guidelines.

The role supports clinical and administrative workflows, including preparing patients for examinations, maintaining accurate electronic health records, assisting with virtual health visits, managing provider-directed messages, and following up on orders, referrals, tests, and appointments. The Medical Assistant may also perform front desk duties and travel to other facilities or adjust hours as directed to meet patient care needs. The work involves adult and geriatric patients in a general office environment, with possible exposure to infectious materials and other hazards. Employees must follow universal precautions and use personal protective equipment.

Requirements

• Active Medical Assisting certification from an accepted organization is required: CMA, RMA, CCMA, NCMA, or NRCMA; NRCMA is not accepted in South Carolina.
• If unable to obtain Medical Assistant certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
• BLS Basic Life Support from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; preferred at hire and required before independent patient care at BSMH.
• High school diploma or GED is required.
• In South Carolina, completion of an eligible Medical Assisting education or training program is required: an accredited post-secondary program; an approved Career and Technical Education health sciences program; a military Medical Assisting program; a U.S. Department of Labor-approved Registered Apprenticeship; or an employer-delivered program aligned to a nationally accredited certification exam.
• Strong oral and written communication skills.
• Ability to collaborate with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.
• Ability to perform the physical and safety requirements described for the role, including manual dexterity, reaching, repetitive arm and hand movements, and use of personal protective equipment.

Nice To Haves

• Completion of an accredited Medical Assistant post-secondary education program is preferred in all states except South Carolina.
• Completion of an externship or clinical laboratory training is preferred.
• One year of recent Medical Assisting experience is preferred.
• BLS certification at hire is preferred at BSMH.

Responsibilities

• Understand and follow the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient information and identify significant changes in condition, reporting them to the provider.
• Troubleshoot issues and escalate problems to the provider, supervisor, or appropriate internal resource.
• Provide excellent service in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines.
• Escort patients to examination rooms and prepare them for physician visits.
• Travel to other facilities or adjust hours as directed by the practice manager to meet patient care needs.
• Keep work areas, exam rooms, equipment, and supplies clean, orderly, safe, available, and functioning properly.
• Assist with virtual health visits by setting up the visit platform, pre-charting, contacting patients, troubleshooting, and collecting relevant patient information before the visit.
• Document accurately and appropriately in electronic medical records.
• Manage electronic health record in-basket messages according to the provider’s instructions.
• Perform front desk workflows as needed, including patient registration, scheduling, phone triage, cash handling, and check-in/check-out.
• Follow up on orders, appointments, referrals, and visits, and collect co-pays as needed.
• Order supplies and track referrals, laboratory work, and diagnostic tests; dispose of contaminated supplies appropriately.
• Record medical histories, vital statistics, test results, and other information in medical records.
• Interview patients, obtain medical information, and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician.
• Collect, log, and prepare blood, tissue, and other laboratory specimens for testing.
• Provide prescription and refill information to pharmacies as authorized and directed by a provider.
• Explain treatment procedures, medications, diets, and physicians’ instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms.
• Complete skills or competency checklists for assisting physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.
• Perform other job-related duties as required by the supervisor, subject to reasonable accommodation.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, and short- and long-term disability.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED