Certified Medical Assistant (CMA) or Medical Assistant (MA) - Carolina Arrhythmia - Mt. Pleasant

Roper St. Francis Healthcare • Mt. Pleasant, SC

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About The Position

The Medical Assistant Certified is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under the direction of a provider, the Medical Assistant gathers and documents the patient’s chief complaint and relevant measurements, documents patient and family needs, participates in planning and implementing care, and administers ordered medications within the Medical Assisting scope and state guidelines.

The position supports in-person and virtual patient visits, maintains accurate electronic health records, and may assist with front desk workflows. The Medical Assistant maintains clinical and administrative competencies, helps keep the work area and equipment safe and ready for use, and may travel to other facilities or adjust hours as directed by the practice manager to meet patient care needs. The role serves adult and geriatric patients in a general office environment, with the working conditions and physical demands described in the posting.

Requirements

• High school diploma or GED.
• Active Medical Assisting certification from an accepted certifying organization: CMA, RMA, CCMA, NCMA, or NRCMA. NAHP certification is not accepted in South Carolina.
• In South Carolina, completion of an accepted medical assisting education or training program is required: an accredited post-secondary program, an approved career and technical education health sciences program, a military medical assisting program, a U.S. Department of Labor-approved Registered Apprenticeship, or an employer-delivered training program aligned to a nationally accredited certification exam.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; at BSMH it is preferred at hire and required before independent patient care.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Medical terminology knowledge, attention to detail, and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.
• Ability to perform the listed clinical and administrative skills, including patient interviewing, vital-sign measurement, medication administration, specimen collection, routine laboratory testing, instrument handling, and related patient-care tasks.
• Individuals in this position must use universal precautions and personal protective equipment and learn infection-control policies.

Nice To Haves

• Completion of an accredited Medical Assistant post-secondary education program; preferred in all states except South Carolina, where an accepted program is required.
• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.
• BLS Basic Life Support certification at hire is preferred at BSMH, and required prior to independent patient care there.

Responsibilities

• Understand and adhere to legal responsibilities and requirements within the Medical Assistant role.
• Collect patient data, identify significant changes in patient condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in care in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines.
• Show patients to examination rooms and prepare them for the physician.
• Travel to other facilities or adjust hours as directed by the practice manager to meet patient care needs.
• Keep work areas, examination rooms, and equipment clean, orderly, safe, supplied, and functioning properly.
• Assist with virtual health visits, including setup, pre-charting, patient preparation, troubleshooting, and collecting visit information.
• Document accurately and appropriately in electronic medical records.
• Manage electronic health record inbox messages according to the provider’s verbatim instructions.
• As needed, perform front desk workflows such as patient registration, scheduling, phone triage, cash handling, and check-in/check-out.
• Follow up on orders, appointments, referrals, and follow-up visits, and collect co-pays as needed.
• Order supplies, track referrals, labs, and diagnostic tests, and dispose of contaminated supplies.
• Record patient histories, vital statistics, and test results; interview patients and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician; collect and prepare laboratory specimens; perform routine laboratory tests and sample analyses.
• Provide authorized prescription and drug refill information to pharmacies as directed by the provider.
• Explain treatment procedures, medications, diets, and physician instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform general office duties, including answering telephones and completing insurance forms.
• Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.
• Perform other job-related duties as required by the supervisor, subject to reasonable accommodation.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, and short- and long-term disability.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED