Medical Assistant - Nephrology - Warren Building

Saint Francis Health System

9d•Onsite

About The Position

The Medical Assistant assists nephrology providers with patient examinations, diagnostic procedures, treatments, and care coordination to support effective patient care and patient satisfaction. The role also provides ancillary services and uses specialized clinical knowledge or experience integral to its function. The position is based at the Warren Clinic in Tulsa, Oklahoma, and is identified as safety sensitive under Oklahoma law.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or 1 year of related clinical patient care experience within the last 5 years in lieu of the program.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient care skills.
Demonstrated PC skills.
Ability to organize and manage a multi-task role effectively.
Understanding of healthcare delivery processes in a medical office.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, chief complaint, vital signs, weight, medications, and social history; verify symptoms and interventions in the medical record.
Record services and diagnoses accurately on encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments according to established protocols.
Perform ancillary services such as venipuncture and x-rays according to protocols.
Maintain medical records, including preparing charts and filing correspondence and test results.
Coordinate care through patient telephone messages, appointment scheduling, prescription refill communications, and other protocol-based tasks.
Use the EMR and other computer applications according to policies and procedures.
Track ordered or pending tests, procedures, and referrals.
Administer oral medications and intramuscular injections as directed by physician orders.
Determine eligibility and obtain authorization for services.
Schedule tests and appointments for referred services and track referrals.
Provide patient education as directed by the provider to promote wellness.
Use advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Remain informed about and comply with Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Maintain exemplary patient satisfaction and participate as an engaged team member.