About The Position

A ProMedica Medical Assistant is a key member of the patient-centric care delivery model in an office setting. The role communicates with patients and co-workers and collaborates with leadership to recommend changes that improve patient care. The Medical Assistant supports a safe patient experience from arrival at a ProMedica facility. Responsibilities include gathering patient data, documenting reasons for visits, and obtaining vital signs. The role also communicates with patients, peers, and the health care team, answers patient phone calls, and relays messages for providers or nurses. The description notes that this summary is not exhaustive.

Requirements

  • High school graduate or equivalent.
  • Current BLS (CPR) course card from the American Heart Association at employment, or obtain certification within 90 days of hire.

Nice To Haves

  • Previous medical office experience.
  • Certified or Registered Medical Assistant.

Responsibilities

  • Help provide a safe, patient-centric experience in the office setting.
  • Gather patient data, document reasons for visits, and obtain vital signs.
  • Communicate with patients, co-workers, peers, and members of the health care team.
  • Collaborate with leadership to recommend changes that improve patient care.
  • Answer patient phone calls and relay messages for providers or nurses.

Benefits

  • Flexible benefits that include compensation and programs to support employees' family, finances, and personal well-being.
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