Medical Assistant Jobs in Riverside, OH

About The Position

Requirements

• High school diploma or GED.
• Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training.
• At least one year of work experience as a Medical Assistant, Patient Care Technician, or similar role in a hospital, medical clinic, or comparable environment; documented clinical rotation training may substitute for work experience.
• BLS for Healthcare Providers certification.
• Excellent interpersonal and customer-service skills, with compassion and empathy toward patients and families.
• Strong oral and written communication, time-management, and organizational skills.
• Ability to collaborate effectively with physicians, clinicians, and other team members.
• Problem-solving mindset focused on patient needs and team goals.
• Knowledge of medical products, terminology, services, standards, policies, and procedures.
• Basic phone and computer skills.
• Attention to detail to ensure accurate reports and data.
• Ability to maintain organized systems that support timely patient flow.
• Ability to remain calm in busy or stressful situations.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
• Spoken and written fluency in English.

Nice To Haves

• Experience working with geriatric patients.
• Experience with an EMR system.

Responsibilities

• Measure and record patient vital signs, interviews, and medical histories.
• Catalog and communicate patient needs to the PCP, clinician, specialist, or other clinical personnel.
• Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physician instructions to patients.
• Observe patients and report changes in their conditions to the PCP, clinician, specialist, or other clinical personnel.
• Perform non-critical medical and therapeutic procedures according to medical instructions.
• Collect phlebotomy and other laboratory specimens and perform basic waived laboratory tests.
• Prepare and administer medications; change dressings; apply bandages; remove sutures; and perform other first-aid procedures, including CPR when necessary, under physician supervision.
• Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and document accurately, legally, and ethically.
• Process patient phone messages, return and route calls as appropriate, and contact patients to obtain and relay pertinent information for the physician.
• Call prescriptions in to pharmacies upon physician approval and authorization; authorized individuals may use the ChenMed Rx system to support physician medication dispensing.
• Provide health coaching to a defined patient group to support healthy lifestyle choices and follow up with coached patients through weekly calls.
• Perform other duties as assigned or modified at the manager’s discretion.
• Travel locally or regionally, up to 10% of the time, to assist with coverage at other centers as needed.

Benefits

• Comprehensive benefits
• Career development and advancement opportunities
• Work-life balance
• The position may be eligible for bonuses or commissions.