Medical Assistant

ChenMed • Ashburn, GA

9d • $17 - $24 • Onsite

About The Position

The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that keep medical centers running smoothly. Duties vary by setting, depending on the center’s size, location, and type. The role performs clinical duties under direct physician supervision and in accordance with state medical practice acts. As an integral member of a physician-led care team, the Care Promoter 1 helps provide comprehensive primary care to a defined patient population.

The position includes collecting and documenting patient information, preparing patients for examinations, assisting physicians, performing routine clinical procedures, and supporting patient communication and follow-up. It also includes health coaching to encourage healthy lifestyle choices. The role may require local or regional travel of up to 10% to help cover other centers as needed.

Requirements

• High school diploma or equivalent (GED).
• Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training, such as foreign-trained physician or paramedic training.
• At least one year of work experience as a Medical Assistant, Patient Care Technician, or similar role in a hospital, medical clinic, or comparable environment; documented clinical rotation training may substitute for work experience.
• BLS for Healthcare Providers certification.
• Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
• Strong oral and written communication, time management, and organizational skills.
• Ability to collaborate effectively with team members, including physicians, clinicians, market leaders, center managers, nurses, case managers, and front desk staff.
• Problem-solving mindset focused on patient needs and team goals.
• Knowledge of medical products, terminology, services, standards, policies, and procedures.
• Basic phone and computer operation skills.
• Attention to detail and ability to ensure accurate reports and data.
• Ability to maintain organized systems that support timely patient flow.
• Ability to remain calm in busy or stressful situations.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
• Ability and willingness to travel locally and/or regionally up to 10% of the time to assist at other centers as needed.
• Fluency in spoken and written English.

Nice To Haves

• Experience working with geriatric patients.
• Experience with EMR systems.

Responsibilities

• Measure and record patient vital signs, interview information, and medical history.
• Catalog patient needs and communicate them to the PCP, clinicians, specialists, or other clinical personnel.
• Prepare patients for examinations, perform routine screening tests, assist physicians with examinations, and explain treatment procedures and physician instructions to patients.
• Observe patients and report changes in their conditions to the appropriate clinical personnel.
• Perform non-critical medical and therapeutic procedures based on medical instructions; collect phlebotomy and other laboratory specimens; and perform basic waived laboratory tests.
• Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
• Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and maintain accurate, legal, and ethical documentation.
• Process patient phone messages, return calls, route messages to appropriate team members, and contact patients to obtain or relay information for the physician.
• Call prescriptions in to pharmacies with physician approval and authorization; authorized individuals may use the ChenMed Rx system to support physician medication dispensing.
• Provide health coaching to a defined group of patients and follow up with coached patients through weekly calls.
• Perform other duties as assigned and modified at the manager’s discretion.

Benefits

• Great compensation and comprehensive benefits are mentioned, but specific benefit offerings are not detailed in the posting.
• Career development and advancement opportunities.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED