Medical Assistant Jobs in Riverside, OH

About The Position

Requirements

• High school diploma or GED.
• Working knowledge of medical terminology.
• Knowledge of clinic operations, appointment scheduling, and clinic services to direct patients appropriately and minimize delays.
• Ability to obtain, verify, enter, and update patient demographic and insurance information accurately in an EHR system.
• Strong computer skills, including proficiency in electronic health records, data entry, word processing, and general office applications.
• Ability to gather and verify patient information through effective interviewing and communication techniques.
• Understanding of patient registration procedures, Health Information Management processes, and accurate patient recordkeeping.
• Knowledge of the Privacy Act of 1974 and the importance of protecting confidential information and patient privacy.
• Knowledge of third-party resources, including Medicaid, Medicare, Veterans Benefits, TANF, and SSI, and ability to direct patient inquiries appropriately.
• Strong telephone etiquette, customer service, and communication skills, including handling challenging patient interactions professionally.
• Ability to organize and prioritize tasks, maintain accuracy, and manage multiple responsibilities in a busy clinic environment.
• Ability to work independently with minimal supervision and as part of a healthcare team.

Nice To Haves

• At least one year of experience working in a healthcare environment is preferred.

Responsibilities

• Conduct patient interviews to initiate new health records or reactivate retired health records.
• Verify patient eligibility for healthcare services by collecting appropriate documentation, including Tribal enrollment cards, birth certificates, marriage licenses, and legal documents for name changes.
• Enter patient information accurately into the RPMS Patient Registration System.
• Ensure patients complete necessary registration forms and obtain required signatures.
• Obtain and verify health insurance eligibility information at every encounter using Medicaid, Medicare, and private/commercial insurance portals.
• Collect and scan copies of patient health insurance cards.
• Answer incoming phone calls, check in visitors and patients, and direct them to appropriate services.
• Schedule appointments using the scheduling package to maximize provider availability and reduce waiting times.
• Maintain compliance with HIPAA, the Privacy Act, and medical confidentiality regulations.
• Coordinate and refer patients who may qualify for third-party resources, such as Medicaid, Medicare, TANF, SSI, and Veterans Benefits, to Patient Benefits Coordinators using RPMS page 5.
• Maintain strict confidentiality in all matters concerning the Health Center.
• Perform other duties as assigned.