Medical Assistant II- OBGYN

Mass General Brigham•Boston, MA

4d•$23 - $25•Onsite

About The Position

The Medical Assistant II supports healthcare teams by providing clinical and non-clinical patient services under the direction of healthcare providers. The role involves direct patient interaction and collaboration with physicians, nurse practitioners, and nursing staff to support efficient care and patient comfort. Responsibilities include obtaining and documenting patient information, preparing patients and equipment for examinations, supporting patient education, coordinating office functions, and assisting with laboratory specimen collection. The position also helps junior Medical Assistants with questions and onboarding and contributes to departmental quality initiatives.

Requirements

High school diploma or equivalent required.
One to two years of direct Medical Assistant experience or medical-field work required.
Strong interpersonal and communication skills.
Ability to prioritize tasks in complex, busy environments.
Accuracy and attention to detail.
Comply with local, state, and federal privacy and confidentiality requirements.
Ability to take vital signs and manual blood pressure and collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency in electronic health record systems and medical office software.
Use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches.
Ability to manage one's own time and the time of others.

Nice To Haves

Certificate in Medical Assisting preferred.
Basic Life Support (BLS) certification preferred.
National Certified Medical Assistant credential preferred.

Responsibilities

Assist junior Medical Assistants with day-to-day questions and responsibilities and participate in onboarding training.
Escort patients to examination rooms, prepare equipment for healthcare providers, interview patients, measure vital signs, weight, and height, and record information in medical records.
Explain treatment procedures, medications, diets, and physician instructions to patients; order and organize educational materials.
Perform general office duties, including answering phones, taking dictation, and completing insurance forms; liaise with other departments and advocate for patients using a positive customer-service approach.
Collect, log, and prepare blood, tissue, or other laboratory specimens for testing; perform phlebotomy when competence is demonstrated.
Maintain immunization inventory and check expiration dates.
Provide immunizations when applicable, with required certification or three years of vaccine-administration experience and provider supervision.
Contribute to departmental quality initiatives, including use of two patient identifiers and hand hygiene.