Medical Assistant II- OBGYN

Mass General Brigham•Boston, MA

2d•Onsite

About The Position

The Medical Assistant II supports healthcare teams by providing clinical and non-clinical patient services under the direction of healthcare providers. The role involves direct patient interaction, collaboration with physicians, nurse practitioners, and nursing staff, and support for efficient patient care. The position also assists junior Medical Assistants with day-to-day questions and onboarding training.

Requirements

High school diploma or equivalent required.
One to two years of direct Medical Assistant experience or medical field work required.
Strong interpersonal and communication skills.
Ability to prioritize tasks in complex and busy environments.
Accuracy and attention to detail.
Ability to comply with local, state, and federal privacy and confidentiality rules and regulations.
Ability to take vital signs and manual blood pressure and collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency with electronic health record systems and medical office software.
Ability to use logic and reasoning to assess alternative solutions, conclusions, or approaches to problems.
Ability to manage one's own time and the time of others.

Nice To Haves

Certificate in Medical Assisting preferred.
Basic Life Support (BLS) certification preferred.
National Certified Medical Assistant credential preferred.

Responsibilities

Show patients to examination rooms and prepare equipment for healthcare providers.
Interview patients, obtain medical information, measure vital signs, weight, and height, and record information in medical records.
Explain treatment procedures, medications, diets, and physician instructions; order and organize educational materials for patient education.
Perform general office duties, including answering phones, taking dictation, and completing insurance forms.
Act as a liaison with other departments and advocate for patients using a positive customer service approach.
Collect, log, and prepare blood, tissue, and other laboratory specimens for testing; perform phlebotomy if competence is demonstrated.
Maintain immunization inventory and check expiration dates.
Provide immunizations when applicable, with required certification or three years of vaccine-administration experience and provider supervision.
Support departmental quality initiatives, including use of two patient identifiers and hand hygiene.
Assist junior Medical Assistants with day-to-day questions and responsibilities and participate in onboarding training.