About The Position

The Certified Medical Assistant (CMA) supports the health and wellness center’s clinical and clerical operations. Under the direction of the provider and Clinical Operations Manager, the CMA assists the provider and performs appropriate tests and procedures. The role also handles administrative tasks and may assist the Patient Advocate with employee/patient engagement and outreach. This position is 8 hours per week, every other Wednesday and Friday.

Requirements

  • High school diploma or equivalent.
  • Active, unrevoked RMA, CCMA, CMA, NCMA, or NCRMA certification; candidates without Medical Assistant certification must obtain it within six months of employment and must have graduated from an accredited Medical Assisting program and have 12 months of direct clinical patient care experience in a healthcare setting.
  • Current BLS certification through the American Heart Association, valid for at least 90 days after the start date.
  • Knowledge of Internet, spreadsheet, word-processing, and electronic medical record software.
  • Ability to communicate effectively and maintain working relationships with people from diverse backgrounds.
  • Ability to prioritize needs and plan work accordingly.
  • Knowledge of HIPAA confidentiality requirements.

Nice To Haves

  • Associate degree preferred.

Responsibilities

  • Interview patients; measure and record vital signs and other information in the electronic medical record.
  • Perform clinical procedures and tests under the provider’s direction, including injections, EKGs, urinalysis, dipstick tests, capillary blood draws, Cholestech, glucometer tests, spirometry, venous lab draws, and centrifuge procedures.
  • Dispense medications as directed by the physician.
  • Use and maintain the Automated External Defibrillator (AED).
  • Prepare treatment rooms and patients for examinations.
  • Clean and sterilize instruments as appropriate.
  • Perform administrative tasks, complete forms, and manage patient check-in at the front desk.
  • Answer phones, conduct phone triage, and schedule appointments.
  • Handle compliance and regulatory reporting.
  • Maintain clinic and patient records and telephone encounters.
  • Inventory and order medical supplies, materials, and medications.
  • Follow up with center patients who miss appointments.
  • Schedule external appointments and referrals and make follow-up calls to patients about scheduling.
  • Ensure physician-ordered services are completed and that reports, consult notes, and follow-ups are in the chart for physician review.
  • Periodically assist with engagement and outreach under the direction of the Patient Advocate.
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