Medical Assistant Jobs in Riverside, OH

About The Position

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
• Active Medical Assistant certification as an RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT. Uncertified applicants may be considered with proof of completion of a formal Medical Assistant education program and must obtain national certification within 12 months of hire.
• BLS certification required upon hire.
• Strong computer skills, including the ability to work with medical software.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple changing priorities effectively and in an organized fashion.
• For employees working at specified Banner behavioral health facilities or behavioral health clinical settings serving children: Arizona Fingerprint Clearance Card at hire and maintained throughout employment, and signing an Arizona Criminal History Affidavit upon hire.

Nice To Haves

• Experience with office medical procedures and treatments.
• Knowledge of insurance and managed care operations.
• Knowledge of EMR and scheduling software.
• Additional related education and/or experience.

Responsibilities

• Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report signs that may indicate a change in patient condition to the clinician.
• Assist providers with examinations and minor in-office procedures, including blood pressure measurement, documenting respiration and heart rate or pulse, temperature measurement, phlebotomy, ear irrigation, and EKGs; act as a chaperone when needed.
• Use universal blood and body fluid precautions and personal protective equipment as needed, and prioritize patient flow through the clinical process.
• Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling clinic, hospital, and ancillary treatments and tests; communicate test results to patients and serve as a resource to clinicians.
• Administer medications in accordance with established policies and procedures or as directed.
• Provide clerical support for patient notifications and documentation, including maintaining complete medical records with relevant labs, authorizations, X-rays, hospital records, and prior care; provide accurate billing information for patient encounters in a timely manner.
• Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; sterilize equipment and instruments according to procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
• Perform basic equipment maintenance and coordinate repairs when needed.
• Order supplies as directed and stock patient care areas; manage medication-related tasks, including expired medications or equipment and recalls.
• Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
• Complete required onboarding and orientation activities, including simulation training, as needed or directed.
• Interact with staff, physicians, patients, families, external healthcare contacts, and physician offices to report, request, or clarify information; prioritize information from multiple sources to support patients and families as health status changes.

Benefits

• Professional growth and investment in training, education, and career development opportunities.