Float Medical Assistant

White Plains Hospital•Washington Township, PA
•Onsite

About The Position

The WPHPA Float Medical Assistant performs clinical and office duties under the direct supervision of a physician, provider, or nurse. The role travels to WPHPA outpatient practices throughout Westchester County to support various specialty groups and must adhere to the New York State Medical Assistant scope of practice. The position provides patient care and administrative support, assists providers with procedures and electronic medical records, maintains examination-room supplies and cleanliness, and follows infection-control standards. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m., with 75 hours per pay period. The listed hiring rate is $25.00 per hour and may vary based on shift differential, experience, education, or other relevant factors.

Requirements

  • High school diploma or GED required.
  • Medical assistant certificate required.
  • At least 2 years of recent experience as a medical assistant in a medical facility preferred.
  • Basic medical terminology knowledge.
  • Electronic scheduling experience required.
  • Electronic medical record experience required.
  • Excellent customer service skills.
  • Ability to work as a team player.
  • Ability to speak, write, understand, and communicate in English.
  • Ability to retain composure frequently under stress.
  • Flexibility and ability to adapt to changes in routine.
  • Ability to recognize the urgency of emergency situations.
  • BLS Basic Life Support certification from the American Heart Association required within 90 days.

Nice To Haves

  • Certified Medical Assistant (CMA) credential from the American Association of Medical Assistants (AAMA) preferred.
  • At least 2 years of recent experience as a medical assistant working in a medical facility preferred.

Responsibilities

  • Adhere to WPH Performance Standards, policies, and behaviors.
  • Support patient care by organizing patient flow, accompanying and assisting patients, collecting specimens, preparing patients for examinations, obtaining histories, conducting screenings per provider guidelines, assisting with procedures, charting, relaying instructions, and answering calls.
  • Send and receive patient records and documents; schedule surgical procedures and tests; obtain pre-certification; verify insurance coverage and patient demographics; and maintain complete patient charts.
  • Keep examination rooms orderly and clean, maintain supply levels, and complete required logs and checks.
  • Clean examination and procedure rooms, follow infection-control protocols, maintain appropriate records, and order, sort, store, and restock supplies.
  • Assist providers with EMR and EHR management, including queuing laboratory and radiology orders as directed by a physician.
  • Promote patient rights, respond appropriately to emergencies, and communicate patient- or staff-related concerns to the immediate supervisor.
  • Perform medical assistant duties including medical and surgical asepsis, obtaining vital signs, preparing patients for physical examinations, and assisting with procedures and examinations.
  • Collect and appropriately handle laboratory specimens; perform electrocardiography and other office-specific tasks; and perform waived laboratory testing when permitted under an applicable limited laboratory permit.
  • Follow White Plains Hospital infection-control standards, including hand hygiene, use of PPE, isolation of patients with known infectious diseases, and equipment disinfection.
  • Participate as a member of the patient-care team, including daily huddles and regularly scheduled practice-team meetings.
  • Perform other related duties as assigned.
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