Medical Assistant Float

ChenMed • Orlando, FL

7d • $17 - $24 • Onsite

About The Position

The Care Promoter 1, Float is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that support the smooth operation of medical centers. Duties vary by setting, depending on the center’s size, location, and type. In addition to administrative work, the Care Promoter performs clinical duties under direct physician supervision and in accordance with state medical practice acts. The role supports physician-led care teams providing comprehensive primary care to a specific patient population.

The position includes patient intake and screening, assisting with examinations and procedures, collecting specimens, administering medications and providing basic first aid under physician supervision, maintaining supplies and equipment, documenting care, communicating with patients and the care team, and providing health coaching. The role may require travel to local centers for coverage and flexibility to work evenings, weekends, or holidays as needed.

Requirements

• High school diploma or equivalent (GED).
• Graduation from a nationally accredited Medical Assistant, Patient Care Technician, EMT, or Paramedic program.
• At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
• BLS for Healthcare Providers certification.
• Knowledge of medical products, terminology, services, standards, policies, and procedures.
• Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
• Strong oral and written communication, time management, and organizational skills.
• Ability to collaborate effectively with physicians, clinicians, leaders, staff, and other team members.
• Problem-solving mindset focused on patient needs and team goals.
• Basic phone and computer operation skills.
• Attention to detail to ensure reports and data are accurate.
• Ability to maintain organized systems and ensure timely patient flow.
• Ability to remain calm in busy or stressful situations.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
• Ability and willingness to travel to local centers as needed for coverage.
• Spoken and written fluency in English.
• Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

• Experience working with geriatric patients.
• Experience with an EMR system.

Responsibilities

• Measure and record patient vital signs and document patient interviews and medical histories.
• Catalog and communicate patient needs to the primary care provider, clinicians, specialists, and other clinical personnel.
• Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physician instructions to patients.
• Observe patients and report changes in their conditions to the appropriate clinical personnel.
• Perform non-critical medical and therapeutic procedures based on medical instructions.
• Collect phlebotomy and other laboratory specimens and perform basic waived laboratory tests.
• Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first aid procedures under physician supervision; use CPR skills when necessary.
• Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and maintain accurate, legal, and ethical documentation.
• Process patient phone messages, return calls, route messages to appropriate team members, and call patients to obtain or relay information for physicians.
• Call prescriptions in to pharmacies upon physician approval and authorization; authorized individuals use the ChenMed Rx system to support physician medication dispensing.
• Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
• Travel to local centers as needed to provide coverage.
• Perform other duties as assigned or modified at the manager’s discretion.

Benefits

• Great compensation and comprehensive benefits are mentioned; details are available through the linked employee benefits page.
• Career development and advancement opportunities.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED