Medical Assistant - early embrace

ChenMed•Metairie, LA

6d•$17 - $24•Onsite

About The Position

The Care Promoter 1, Early Embrace is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that keep medical centers running smoothly. Duties vary depending on the setting, including its size, location, and type. Clinical duties are performed under direct physician supervision and in accordance with state medical practice acts. The role is an integral member of a physician-led Care Team focused on providing excellent, comprehensive primary care to a specific patient population. The position includes supporting patient visits and examinations, documenting patient information, performing routine screening and basic laboratory tasks, assisting with care under physician supervision, maintaining equipment and supplies, and communicating with patients and clinical team members. It also includes health coaching for a defined group of patients and follow-up calls to support healthy lifestyle choices.

Requirements

High school diploma or equivalent education (GED).
Graduation from a nationally accredited program in Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic.
At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
BLS for Healthcare Providers certification.
Sound knowledge and understanding of general medical assistant functions, practices, processes, procedures, techniques, and methods.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time management, and organizational skills.
Basic phone and computer operation skills.
Ability to collaborate effectively with physicians, clinicians, and other team members.
Problem-solving mindset focused on patient needs and team goals; detail-oriented approach to reports and data.
Ability to maintain organized systems for timely patient flow and remain calm in busy or stressful situations.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, as well as database and presentation software.
Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time.
Spoken and written fluency in English.
Flexibility to work weekends as needed.

Nice To Haves

Bilingual in Spanish and/or Creole.
Experience working with geriatric patients.
EMR system experience.

Responsibilities

Measure and record patient vital signs and document patient interviews and medical histories.
Catalog and communicate patient needs to the PCP, clinician, specialist, and/or other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physician instructions to patients.
Observe patients and report changes in their conditions to the PCP, clinician, specialist, and/or other clinical personnel.
Perform non-critical medical and therapeutic procedures based on medical instructions; collect phlebotomy and other laboratory specimens; and perform basic waived laboratory tests.
Under physician supervision, prepare and administer medications, change dressings, apply bandages, remove sutures, perform other first-aid procedures, and use CPR skills when necessary.
Maintain supplies and equipment, stock and sterilize instruments, practice OSHA safety standards, and complete accurate, legal, and ethical documentation.
Process patient phone messages, return calls, route messages to appropriate team members, and contact patients to obtain and relay pertinent information for physicians.
Call prescriptions in to pharmacies with physician approval and authorization; authorized individuals may use the ChenMed Rx system to support physician medication dispensing.
Provide health coaching to a defined group of patients and follow up with coached patients via weekly calls.
Perform other duties as assigned and modified at the manager’s discretion.