Medical Assistant - early embrace

ChenMed•Metairie II, LA

6d•$17 - $24•Onsite

About The Position

The Care Promoter 1, Early Embrace is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that help medical centers run smoothly. Duties vary by setting, and clinical duties are performed under direct physician supervision and in accordance with state medical practice acts. The role is an integral member of a physician-led care team focused on providing comprehensive primary care for a specific population of patients.

Requirements

High school diploma or equivalent (GED).
Graduation from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic program.
At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
BLS for Healthcare Providers certification.
Sound knowledge of general medical assistant functions, practices, processes, procedures, techniques, and methods.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Excellent interpersonal, customer service, oral communication, written communication, time management, and organizational skills, with compassion and empathy toward patients and families.
Basic phone and computer operation skills.
Ability to collaborate effectively with physicians, clinicians, market leaders, center managers, nurses, case managers, and front desk staff.
Problem-solving mindset focused on patient needs and team goals; attention to detail; ability to maintain organized systems for timely patient flow and remain calm in busy or stressful situations.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, as well as database and presentation software.
Fluency in spoken and written English.
Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time, and flexibility to work weekends as needed.

Nice To Haves

Bilingual ability in Spanish or Creole.
Experience working with geriatric patients.
Experience with an EMR system.

Responsibilities

Measure and record patient vital signs, interviews, and medical histories.
Catalog and communicate patient needs to the PCP, clinician, specialist, or other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with examinations, and explain procedures and physician instructions to patients.
Observe patients and report changes in their condition to the PCP, clinician, specialist, or other clinical personnel.
Perform non-critical medical and therapeutic procedures according to medical instructions; collect phlebotomy and other laboratory specimens and perform basic waived laboratory tests.
Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
Maintain supplies and equipment, stock and sterilize instruments, practice OSHA safety standards, and document accurately, legally, and ethically.
Process patient phone messages, return calls, route messages to appropriate team members, and call patients to obtain or relay information for the physician.
Call in prescriptions to pharmacies with physician approval and authorization; use the ChenMed Rx system when authorized to support physician medication dispensing.
Provide health coaching to a defined patient group and follow up with coached patients through weekly calls.
Perform other duties as assigned and modified at the manager’s discretion.