Medical Assistant Jobs in Oakland, OK

About The Position

Requirements

• Certificate required.
• Current CPR certification required and must be kept up to date.
• Bilingual English/Spanish and familiarity with Hispanic culture.
• Access to an automobile, a valid California driver’s license, and state-mandated automobile insurance.
• Ability to prioritize workload, work under deadline pressure, and meet tight, time-sensitive deadlines.
• Motivation and commitment to providing high-quality healthcare to indigent and underserved communities.
• Willingness to adapt to agency growth and expansion.
• Ability to work well with others in a professional, team-oriented environment.
• Strong verbal and written communication skills.
• Ability to communicate verbally and in writing.
• Knowledge of administrative principles and procedures.
• Excellent analytical, planning, and organizational skills, with problem-analysis and critical-thinking ability.
• Excellent customer service and interpersonal skills; friendly personality and ability to promote teamwork.
• Ability to relate to the public regardless of ethnic, religious, or economic status.
• Willingness to travel.
• Maintain an annual health screening and comply with agency attendance, time-card, appearance, safety, and confidentiality policies.

Nice To Haves

• FQHC experience is highly preferred.
• Computer knowledge, including NextGen EHR/PMS, Microsoft Word, and Microsoft Excel, is preferred.
• Ability to speak Spanish is preferred.
• Knowledge of My Health LA, PPOs, HMOs, Medicare, Family PACT, CPSP, Medi-Cal, fee-for-service, CHDP, managed care plans, and Every Woman Counts is preferred.

Responsibilities

• Coordinate patient flow and chart management with the medical and interdisciplinary team.
• Perform point-of-care glucose and spot hemoglobin testing and document the performance and results in the EHR.
• Assist with authorizations for services and assemble and submit required medical justification as needed.
• Escort patients to appropriate clinic areas and notify providers when patients are ready.
• Review healthcare questionnaires and obtain missing information.
• Maintain clean patient-care areas, change bed coverings after encounters, and ensure clean linen is available.
• Prepare supplies and equipment for minor procedures and check supplies weekly for expired items.
• Check sharps containers daily and replace full containers; store them for pickup in the dirty utility room.
• Protect patient-identifying information and scan or place it in the confidential shredding bin as appropriate.
• Report broken equipment and arrange for its removal and repair.
• Schedule ordered tests as appropriate and ensure laboratory specimens are sent to laboratories appropriate to patient insurance.
• Answer calls, explain clinic processes, fee schedules, and services, provide general information, and refer calls to providers when needed.
• Inform patients or their parent/guardians about services, contraindications, procedures, aftercare instructions, and payer-related counseling.
• Help clients complete medical history, intake, and consent forms and ensure patients understand forms before signing.
• Review charts for completeness, errors, signatures, and proper assembly.
• Measure, record in NextGen, and report vital signs, weight, and height to providers in the EHR.
• Assist clinicians with medical examinations and prepare treatment rooms.
• Clean and sterilize instruments; administer injections or treatments and perform routine laboratory tests.
• Operate EKG and other diagnostic equipment or contact facilities to schedule tests.
• Check oxygen tanks weekly and ensure the crash cart is checked monthly.
• Identify and implement measures to improve care quality and services.
• Respond promptly to patient and provider-staff needs and inquiries and provide excellent customer service.
• Work with operations managers to manage scheduling and patient flow and address bottlenecks and scheduling issues.
• Handle patient grievances according to agency policy and procedure.
• Assist with developing, updating, and reviewing agency policies and procedures as needed.
• Maintain HIPAA compliance and confidentiality of patient data and EHR/practice management systems.
• Attend mandatory quarterly staff meetings and trainings, quarterly corporate risk management meetings, and other meetings as scheduled or needed.
• Stay informed about legal and regulatory changes, programs, payors, accepted insurance, services, and applicable policies and procedures.
• Perform other duties as assigned.
• Observe time-card, attendance, safety, health-screening, appearance, identification, and confidentiality requirements.
• Maintain a clean and safe work area and follow fire, safety, and employee health procedures.
• Work professionally and collaboratively with others, communicate effectively, organize and prioritize work, and meet time-sensitive deadlines.
• Travel as needed.
• Conduct only work-related conversations when clients are waiting and avoid discussing staff, policies, problems, or medical care in public clinic areas.

Benefits

• Medical coverage through Kaiser, Anthem Blue Cross, Health Net, or United Health Care HMO plans; the employer pays 100% of the employee coverage, subject to change during open enrollment.
• 403(b) plan through Mutual of America with employer matching up to 5% of salary.
• MetLife dental HMO/PPO plan.
• 11 observed holidays.
• 2 floating holidays.
• MetLife vision plan.
• 1 birthday holiday.
• Life insurance, accidental death and dismemberment coverage, and long-term disability.
• Paid sick leave: 56 hours for full-time employees and 40 hours for part-time and per-diem employees.
• Employee Assistance Program.
• 2 weeks’ vacation.
• AFLAC benefits.
• Competitive pay and a family-oriented work environment.