Medical Assistant

CenterWell • Kansas City, MO

11d • Onsite

About The Position

CenterWell Senior Primary Care is hiring an onsite, patient-facing Medical Assistant to provide safe, reliable clinical support and prepare patients for provider visits. The role focuses on proactive rooming, accurate screenings, empathetic education, and maintaining clinical readiness so providers can focus on medical decision-making. The Medical Assistant performs core duties within established processes, prioritizes assigned work, and escalates concerns appropriately. The position reports to the Center Administrator and is part of the company’s tuberculosis (TB) screening program; selected candidates must complete TB screening.

Requirements

• Knowledge of basic anatomy.
• Computer literacy.
• Knowledge of HIPAA and safety policies, including privacy protections and safety requirements.
• Knowledge of immunization protocols and medication or vaccine administration.
• Knowledge of infection prevention and OSHA standards, including infection-control and safety requirements.
• Knowledge of point-of-care testing (POCT) and specimen-handling standards.
• Ability to deliver responsive, patient-centered support and convey information clearly and compassionately.
• Ability to accurately record patient care information and perform clinical tasks safely and consistently.
• Ability to recognize and manage emotions effectively and work across professional teams.
• Ability to recognize risks and workflow needs in real time, maintain accuracy across repetitive tasks, communicate clearly to ensure understanding, and adapt to changing situations.
• Current Medical Assistant certification or certification in progress.
• Active Basic Life Support certification.
• Right to work in the United States.
• Ability to work the assigned clinic hours and meet state requirements.
• Selected candidates must complete TB screening.

Nice To Haves

• Familiarity with clinical procedures in a primary care environment.
• Knowledge of value-based care fundamentals, including HEDIS, CPT/ICD coding, and CAHPS/HOS patient experience measures.
• Ability to follow defined workflows consistently, resolve conflicts efficiently and effectively, coach others, and interpret numerical and quantitative information.

Responsibilities

• Prepare patients clinically before provider visits, including taking vital signs, verifying medications and allergies, and performing validated screenings such as PHQ-9 and Fall Risk assessments.
• Perform clinical activities safely and consistently within established processes and applicable scope.
• Manage the EMR inbox according to routing rules, handling patient messages, lab results, and medication-adherence follow-ups with pharmacies.
• Provide a same-day touch for assigned inbox and worklist tasks to maintain clinical flow.
• Prioritize assigned work and escalate unclear, abnormal, or time-sensitive information appropriately.
• Educate patients about next steps and use the loop-back method to confirm their understanding.
• Record patient care information accurately and provide responsive, patient-centered support.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off, company holidays, and personal holidays.
• Paid parental and caregiver leave.
• Short-term and long-term disability insurance.
• Life insurance.
• Other benefit opportunities supporting personal wellness.
• Eligibility for a bonus incentive plan based on company and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed