Manager Jobs

About The Position

Requirements

• At least 1 year of experience in sales or marketing
• 2 years of customer service experience with a focus on providing a positive customer experience
• Comfortable using computers and everyday technology, including: Microsoft Office, Email and internet navigation, Social media platforms
• Well-organized with strong attention to detail
• Able to manage multiple tasks in a fast-paced environment
• Comfortable following direction while also working independently
• Schedule availability: Monday, Thursday, and Friday
• Summer hours: 9:00 a.m.–6:00 p.m.
• Winter hours: 8:00 a.m.–5:00 p.m.
• Saturdays: 10:00 a.m.–2:00 p.m.
• Flexible and willing to work with school schedules

Responsibilities

• Collaborate and support the Manager and Portfolio Manager as needed
• Interact with prospects and residents to achieve maximum occupancy
• Manage leasing traffic, conduct tours, lease units, qualify prospects, and complete follow-ups
• Prepare lease documents and complete move-in paperwork and procedures
• Maintain databases and ensure tour routes, amenities, and show units meet company standards
• Provide exceptional customer service to new and current residents
• Assist with keeping marketing documents, supplies, reports, ads, and web content updated
• Build and maintain relationships with local businesses, employers, and brokers
• Stay informed about local events and hiring trends that may impact the property
• Maintain knowledge of the market and submarkets, including competitors and customer demographics
• Stay current on all federal, state, and other regulatory requirements and programs