Service Operations Assistant Manager

Albertsons Companies • Ruidoso, NM

13h • Onsite

About The Position

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Requirements

• Must be 18 years of age or older.
• High School Diploma or equivalent.
• Required to work 40 hours per week, involving multiple opening, closing, and day shifts depending on store needs.
• Must maintain Certified Food Safety Manager certification.
• Minimum of one year store experience.
• Must be able to lift up to 50 lbs. and stand for long periods of time (up to 6 hours).
• Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking.
• Ability to function as a team member and get along with others.

Responsibilities

• Acknowledge, greet, and engage guests entering the area or department.
• Assist with hiring, training, scheduling, performance management (including discipline, separations, etc.), and productivity of all service counter team members, bookkeepers, maintenance, fuel clerks, floral clerks in non-floral stores, checkers, and sackers. Coordinate scheduling with the Grocery Manager.
• Assist with the management of all Service Counter functions.
• Assist with initial interviews for all departments and new team member orientations, including initial and ongoing team member paperwork (with proper documentation when appropriate).
• Assist with supervising and ensuring proper checking and bagging techniques are used.
• Assist with ensuring proper bookkeeping procedures are implemented.
• Assist with ordering supplies for front-end maintenance of the store. Coordinate needs with the Grocery Manager.
• Assist with performance evaluations and coaching sessions of all team members within the department and ensure timely completion.
• Assist with general store information to the Spirit and Spirit Too publications in stores with no Talent Relations Manager.
• Assist with general public relations and “Spirit” initiatives within the store in stores with no Talent Relations Manager.
• Assist with all payroll and accounting procedures and their implementation in stores with no Talent Relations Manager.
• Assist with delegating and assigning trainers as necessary.
• Responsible for the cleanliness and appearance of the entire front-end, including check stands, floors, exterior front of store, parking lot, etc.
• In stores without a Talent Relations Manager, assist the Service Manager with serving as the designated human resource manager to handle hiring, training, and orientation objectives.
• Responsible for safeguarding, controlling, and monitoring all store assets, ensuring policies and procedures are implemented for control of assets.
• Assist with overall guest and team member safety.
• Greet and speak politely with every customer on premises.
• Perform other duties as requested or required by management.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay).
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED