Lead Principal Technical Program Manager

Oracle•Saline, MI

12h

About The Position

This role involves leading and managing complex, cross-organizational technical programs. The Lead Principal Technical Program Manager will be responsible for shaping strategy, driving execution, managing risks, optimizing processes, and fostering collaboration across various teams and stakeholders. The position requires a deep understanding of technical program management principles, strong leadership skills, and the ability to influence at all levels of the organization. The role also emphasizes continuous improvement, data-driven decision-making, and thought leadership within the industry.

Requirements

Technical Management and Execution - Technical Management
Technical Management and Execution - Technical Strategy and Execution
Program Oversight - Strategy and Decision-Making
Program Oversight - Program and Operations Management
Program Oversight - Risk Management
Process Efficiency - Process Optimization
Process Efficiency - Continuous Improvement
Collaboration and Program Leadership - Cross Functional Collaboration
Collaboration and Program Leadership - Program Leadership
Data and Analysis
Stakeholder Engagement
Core Responsibilities
Planning & Execution
Collaboration & Partnership
Problem Solving
Continuous Learning
Continuous Improvement
Performance and Development

Responsibilities

Leverage technical knowledge to identify risks, manage scope, estimate program timelines, request feasibility, testing requirements, and determine appropriate resources.
Design and shape the strategy for product or service delivery, ensuring alignment with third-party, security, export, and accessibility compliance requirements.
Integrate program demands and resourcing.
Lead rapid response to critical security escalations, coordinating across teams and departments, and serving as the primary point of contact to executives to assess risk, determine mitigation strategies, and ensure alignment and execution of resolution paths.
Lead the transformation and optimization of processes to ensure the highest reliability and resilience of products or services.
Utilize technical knowledge to identify and manage program dependencies and risks.
Support rapid response to escalations, coordinating within the team and communicating to senior team members to assess risk, determine mitigation strategies, and execute the optimal proposed path to resolution.
Shape overall planning activities, ensuring alignment with enterprise architecture.
Define and enforce delivery standards and guidelines, ensuring security, scalability, and alignment with best practices.
Develop Line of Business (LOB) strategies for change management and/or incident response to enhance operational efficiency.
Lead the alignment of priorities with customers, service, and stakeholder teams through regular reporting to stakeholders and senior leadership.
Establish scope and milestones, aligning to the broader program plan and company strategies and goals, managing efforts between cross-functional teams to deliver programs or services.
Lead efforts to define and monitor key performance indicators (KPIs) and measurement methods for LOB performance.
Develop and communicate a comprehensive and strategic communication strategy of highly complex objectives to partners and customers.
Shape and lead both technical and non-technical programs and highly complex, cross-organizational programs impacting products and business.
Guide and mentor program staff (e.g., development, release management, customer success), providing expert technical support and strategic direction on removing barriers, including risks and issues in workflows.
Provide guidance on developing and maintaining comprehensive program documentation (e.g., status reports, program plans) and develop risk mitigation strategies.
Ensure attention to detail, including security and quality, in program management, from planning to execution and reporting.
Chair regular program status meetings, fostering collaboration and driving effective communication across teams and leaders.
Partner with leadership to set service level agreements (SLAs) and productivity benchmarks aligned with long-term business goals.
Shape and lead forecasting program demands, funding, and resourcing.
Lead the deployment of change management for programs, such as priority, scope, scheduling, development, requirement changes, and support.
Drive the management of and responses to issues, bottlenecks, and risks, serving as a point of escalation for all issues.
Develop plans based on the results of cost assessments, benefits analysis, and return on investment (ROI) to improve decision-making and risk mitigation strategies.
Make strategic decisions, balancing business needs, technical constraints, and long-term goals.
Remove critical blockers for the program and determine optimal technical and resource options to drive the successful delivery and adoption of solutions.
Shape program improvement strategies, leveraging best practices to drive transformational change and optimize processes across the LOB.
Lead the development and optimization of program objectives and workflows, while orchestrating the deployment of cross-functional solutions to address complex business problems.
Collaborate with management to innovate and optimize processes and procedures to drive achievement of LOB goals.
Champion LOB-wide integration of continuous improvement within programs, ensuring alignment of insights across many workstreams with business objectives and operational efficiency goals.
Establish and champion best practices for leveraging data insights at scale, influencing senior leadership decisions.
Lead the development of innovative business-critical improvements to the solution's availability and reliability.
Iterate processes based on feedback and KPIs, analyzing results through retrospectives.
Define requirements and configurations of existing and new development tools, where applicable.
Shape collaboration across multiple teams, ensuring alignment of priorities and program goals.
Lead process improvements across the LOB, working with senior leaders to implement team-wide efficiency-driven solutions.
Communicate strategic program updates and insights to leadership teams, shaping decisions at the LOB level.
Develop and refine engagement approaches for key stakeholders, ensuring informed decision-making at scale to improve program planning and execution.
Shape and lead programs to optimize organizational efficiency.
Provide visionary technical direction and mentorship to cross-functional teams.
Drive transformative change at all levels of the LOB, from initiation through delivery, while ensuring alignment with strategic goals.
Ensure that the program team and other stakeholders are aligned with the program goals and motivated, identifying and addressing conflicts and issues.
Shape and direct the automation of comprehensive reporting, collaborating with development teams to drive continuous improvement of reports, dashboards, forecasts, and models for program execution.
Utilize data insights to solve highly complex problems impacting the success of the program(s), including adherence to SLAs.
Conduct analysis on a large number of data sources with high complexity, which may include competitive analysis, trend analysis, and KPI analysis, to drive data-informed decisions to support the program goals, presenting findings with immediate teams stakeholders.
Shape the strategic direction of collaboration efforts across stakeholder teams for high-impact programs.
Serve as a trusted advisor to senior stakeholders, ensuring alignment between program priorities and business objectives.
Define strategies for enhancing customer engagement, aligning service offerings with evolving business needs.
Drive large-scale product and process enhancements, influencing and guiding the LOB.
Develop and present advanced strategies to mitigate risks to customer satisfaction, assessing the impact of mitigation efforts on broader group objectives.
Lead the alignment of varied priorities and Oracle commitments, ensuring optimal coverage and response to customer needs, minimizing organizational risk to programs.
Manage and provide direction on timelines, deliverables, and budgets when applicable for critical high-impact projects or initiatives that impact the line of business, ensuring timely completion and adherence to requirements.
Anticipate and plan for shifts in resources or timelines based on changing business priorities, ensuring optimal outcomes.
Influence cross-functional leaders and external stakeholders to gain alignment on strategic objectives.
Foster partnerships with key business leaders, stakeholders, and/or customers, identifying opportunities for expanding partnerships and promoting long-term organizational success.
Champion transparency and inclusivity by actively seeking, listening to, and incorporating diverse perspectives.
Lead specialized, advanced problem-solving efforts, serving as an escalation point for complex issues.
Guide others to leverage innovative data-driven techniques to address ambiguous or novel issues, identify root causes, and drive the implementation of solutions that prevent future issues.
Leverage deep industry knowledge and expertise to serve as a thought leader within the organization.
Contribute to the advancement of the field or industry through thought leadership (e.g., conference presentations, white papers, research contributions).
Maintain and evolve expertise in relevant areas by proactively monitoring emerging trends, technologies, and industry standards, ensuring the organization remains current with best practices.
Champion continuous learning and knowledge sharing, promoting professional development across teams.
Apply new knowledge to drive advancement and mentor others to do the same.
Develop innovative solutions and drive the implementation of ideas that increase the efficiency and effectiveness of processes, protocols, and workflows across the organization.
Evaluate effectiveness of updated approaches and methods for continued improvement to enhance efficiencies and ensure changes align with organizational goals.
Design and develop metrics to measure success of improvement initiatives.
Serve as a subject matter expert regarding talent needs and organizational talent strategy.
Impart leadership and expert knowledge throughout the talent development pipeline including candidate interviews, candidate assessment, and hiring decisions, ensuring alignment with organizational talent strategy.