Maintenance Supervisor Jobs

About The Position

Requirements

• High school diploma or equivalent.
• At least two years of maintenance experience in a hospitality environment, such as a hotel or cruise ship, or a related environment, such as a hospital or apartment complex.
• Ability to understand and follow oral and written directions and communicate effectively in English.
• Ability to work scheduled shifts, follow timekeeping policies, and comply with labor regulations concerning meal and rest breaks.
• Ability to organize and manage multiple priorities, work through frequent interruptions, and adapt to changing work environments and customer requirements.
• Ability to recognize emergencies and take appropriate action.
• Analytical and problem-solving skills, accuracy, precision, and basic math skills.
• Interpersonal and emotional intelligence skills, including the ability to build working relationships and resolve concerns with management, team members, and customers.
• Ability to build and motivate a team, foster collaboration, and maintain a positive, professional working environment.
• Ability to communicate effectively with all levels of management and external stakeholders and engage diplomatically with third-party operators and owners.
• Ability to interpret and create policies, procedures, and manuals.
• Knowledge of industry trends, best practices, regulations, and the current industry landscape.
• Basic knowledge of Google Docs or Microsoft Word, Google Sheets or Microsoft Excel, and Gmail or Microsoft Outlook.
• Ability to perform the physical demands listed in the job description, including climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive hand and finger motions.
• Ability to perform medium work: exert up to 50 pounds occasionally, up to 30 pounds frequently, and up to 10 pounds constantly.

Responsibilities

• Interact professionally and courteously with guests, promptly address questions or concerns, and follow up to ensure satisfaction.
• Schedule, train, and direct Engineering/Maintenance technicians; assign daily tasks and ensure work is completed efficiently and safely.
• Oversee and assist with mechanical system repairs, guest room issues, and emergency maintenance.
• Oversee the work ticket process in Quore.
• Inspect plumbing, electrical, mechanical, and elevator systems routinely.
• Oversee preventive maintenance programs in Quore to reduce equipment downtime and extend asset life.
• Maintain accurate logs of maintenance activities, inspections, and repairs.
• Ensure systems and operations comply with local building codes, health and safety regulations, and brand standards.
• Coordinate with outside contractors and service providers for specialized repairs or upgrades.
• Ensure fire and safety inspections are completed and discrepancies corrected.
• Help maintain adequate tool and supply inventory, conduct tool inventories, monitor stock, and order from approved vendors as needed.
• Maintain safe and clean working spaces.
• Maintain a professional appearance, wear appropriate attire or uniform, and communicate effectively with team members and management.
• Attend and participate in team meetings and complete assigned Company training and compliance courses.
• Follow safety and emergency procedures, Company policies, and applicable federal, state, and local regulations.
• Assign, monitor, and review work; orient and train staff; create department schedules; and manage supply inventory and ordering.
• Perform other related duties and responsibilities as assigned.