Lease-Up Assistant Maintenance Supervisor

Avenue5 Residential, LLC•Long Beach, CA

3d•$30 - $32

About The Position

The Lease-Up Assistant Maintenance Supervisor is responsible for day-to-day maintenance operations and the physical upkeep of the assigned property. The role helps ensure compliance with Avenue5 policies and standards, applicable local, state, and federal regulations, and the company risk management program. The supervisor performs and coordinates maintenance and preventative maintenance, supports property inspections and apartment turns, assists with emergencies and on-call assignments, and helps mentor the maintenance team while promoting resident satisfaction, safety, cleanliness, and curb appeal.

Requirements

High school diploma or equivalent.
At least two years of experience in the property management industry or a directly related field.
General maintenance and carpentry skills.
Maintain a valid driver's license, clean driving record, and current auto insurance.
Ability to read, write, and understand English.
Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
Excellent customer service and interpersonal skills, with the ability to relate to others.
Strong organizational and time-management skills.
Ability to multitask and perform basic mathematical functions.
Ability to cope with and defuse situations involving angry or difficult people.
Ability to maintain confidentiality.
Maintain a professional appearance and comply with the prescribed uniform policy.
Comply with all safety requirements.
Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

Perform maintenance repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
Perform general carpentry duties, including wallboard, countertop and cabinet, finish carpentry, window and glass, door and lock, and ceramic tile repairs.
Perform preventative maintenance involving items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
Maintain the work order system and verify that orders are completed promptly, meet company standards, and satisfy residents.
Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance, repair, or replacement needs.
Assist with property emergencies, including snow and other inclement weather, fires, and floods.
Promptly communicate maintenance issues to the maintenance supervisor and property manager.
Observe and promote safety and risk management in accordance with applicable laws, regulations, and company rules.
Help monitor response times for emergency on-call and after-hours maintenance assignments, address issues as needed, and participate in the on-call rotation when necessary.
Promote customer satisfaction by maintaining cleanliness and curb appeal and interacting courteously and professionally with current and prospective residents.
Foster positive, active, and collaborative relationships with residents, other properties, and associated agencies.
Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
Mentor the maintenance team.
Maintain a professional demeanor and appearance and promote the same standards across the team.
Adhere to all components of the company risk management program.
Complete special projects assigned by the maintenance supervisor and/or property manager.

Benefits

Medical, dental, vision, and mental health coverage options.
Basic life insurance.
Matching 401(k) contributions.
10 paid holidays, including a community service day and the employee's birthday.
Generous time-off plan.
Mentoring.
Professional development.
Discounts.
Tuition reimbursement.
Recognition program.