About The Position

The Maintenance Supervisor is responsible for reinforcing ZRS Management’s corporate philosophy in interactions with residents and supporting resident retention through skilled, efficient, and professional service. The position reports directly to the Property Manager and oversees the overall maintenance of the property, including service requests, apartment turns, repairs, common-area upkeep, preventive maintenance, contractor oversight, records, supplies, and maintenance staff training. The role may also support other ZRS Management properties as requested by the Property Manager. The Maintenance Supervisor helps maintain the property’s safety, functionality, and aesthetic appeal; supports the maintenance budget; ensures compliance with EPA and Fair Housing requirements; and coordinates with the Property Manager on service requests, unit move-outs, and apartment-turn schedules. The position includes on-call work and weekend availability as determined by the Property Manager, as well as travel for training and education seminars. ZRS Management offers full-time, career-track positions with competitive pay, health, dental, vision, and life insurance; housing discounts; vacation; paid holidays; and a 401(k) plan with employer match. The company states that it is an equal opportunity employer, celebrates diversity, and is committed to creating an inclusive environment. It is a drug-free workplace.

Requirements

  • Valid driver’s license with an acceptable driving record and proof of automobile insurance coverage.
  • Maintenance experience and knowledge of plumbing, electrical systems, HVAC, and appliances.
  • Effective time-management skills and attention to detail.
  • Ability to adapt to change in a composed manner.
  • Ability to respect and maintain confidentiality.
  • Ability to lift heavy objects.
  • Ability to communicate clearly with residents.
  • Ability to work cooperatively in a team environment.
  • Willingness to work on-call hours and weekends as determined by the Property Manager and incorporated into the work schedule.
  • Willingness to travel for training and education seminars.

Nice To Haves

  • EPA certification is preferred. If required at a specific property, certification must be obtained within 90 days of the employment start date.

Responsibilities

  • Provide prompt and efficient service calls in accordance with the service policy.
  • Provide on-call service as determined by the Property Manager.
  • Schedule apartment turns and turn vacant units within three to five business days.
  • Perform light electrical, plumbing, carpentry, and masonry repairs.
  • Help maintain common areas, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, and pressure washing.
  • Maintain pools and/or Jacuzzis.
  • Keep maintenance shops efficient, safe, and organized.
  • Train other maintenance employees.
  • Assist the Property Manager with vendor selection.
  • Keep accurate records of key property information, including water shut-offs, sewer clean-outs, house meters, water meters, and irrigation meters.
  • Work with the Property Manager to establish an ongoing preventive maintenance program and conduct weekly community light inspections.
  • Inspect and approve outside contractors’ work.
  • Ensure proper insurance requirements are met before hiring a contractor.
  • Take a leadership role in maintaining and enhancing the property’s aesthetic appeal.
  • Assist with implementing and adhering to the maintenance budget.
  • Help other ZRS Management properties as requested by the Property Manager.
  • Walk move-outs with the Property Manager to determine repair costs and apartment-turn time; videotape move-outs with unit charges and/or damages.
  • Review the Detailed Outstanding Service Request Report daily with the Property Manager.
  • Maintain all required logbooks.
  • Ensure EPA requirements are met.
  • Comply with Fair Housing requirements and laws.
  • Order maintenance supplies.
  • Implement the Area Assignment Program.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Housing discounts
  • Vacation
  • Paid holidays
  • 401(k) plan with employer match
  • Competitive pay
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