Maintenance Supervisor, Multifamily (Affordable)
About The Position
The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps deliver superior customer service. The supervisor prepares apartments for market readiness, performs and coordinates maintenance and preventative maintenance, maintains grounds and common areas, responds to emergencies as required, and reports maintenance issues that may affect the budget. The position requires knowledge of maintenance functions and applicable housing laws, codes, policies, and systems. The supervisor also attends required training and represents the company professionally.
Requirements
- At least 3 years of related experience.
- High school diploma, GED, or education from a trade, technical, or vocational school.
- Valid driver's license.
- EPA 608 certification, minimum Type II.
- CPO certification if required by the city or state, or a locally required city certificate.
- Knowledge of maintenance functions including plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical work, painting, caulking, snow removal, scheduling, and life-safety issues.
- Knowledge of the safe use of cleaning agents and equipment used to perform job duties.
- Ability to work any shift Sunday through Saturday to support business needs.
- Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to prepare and interpret bar graphs.
Responsibilities
- Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
- Complete resident service requests in a timely manner.
- Maintain grounds, pools and hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
- Perform on-call emergency procedures as required.
- Report maintenance issues that affect the budget, including life-safety issues, vacant-unit repairs, property damage, and common-area needs, to the manager.
- Schedule and perform preventative maintenance and record those activities.
- Attend and participate in training programs required by Cushman & Wakefield and local jurisdictions.
- Provide superior customer service and represent the company professionally.
- Follow all Cushman & Wakefield safety policies and procedures.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay.
- Company discount program with savings at major retailers and service providers.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in benefit programs that generally include health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
