Maintenance Supervisor, Multifamily
About The Position
The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps Cushman & Wakefield provide superior customer service. The position prepares market-ready apartments; performs repairs and preventative maintenance; maintains grounds, pools, hot tubs, common areas, and dog parks; and handles on-call emergency procedures as required. The supervisor reports maintenance issues affecting the budget to the manager, stays knowledgeable about applicable housing laws and maintenance codes, and attends required training. The role may involve travel between properties and work in varying outdoor weather conditions.
Requirements
- High school diploma, GED, trade, technical, or vocational school education.
- At least 3 years of related experience.
- EPA 608 certification, minimum Type II; CPO or a local city-required certificate may also be required.
- Valid driver's license.
- Ability to work any shift Sunday through Saturday to support business needs.
- Knowledge of the safe use of cleaning agents and equipment used to perform job duties.
- Ability to perform basic arithmetic with whole numbers, fractions, and decimals, and to compute rates, ratios, and percentages and prepare and interpret bar graphs.
Responsibilities
- Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
- Complete resident service requests in a timely manner.
- Perform maintenance work involving functions such as plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical work, painting, caulking, snow removal, scheduling, and life-safety issues.
- Maintain grounds, pools, hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
- Perform on-call emergency procedures as required.
- Report maintenance issues affecting the budget, including life-safety issues, vacant-unit repairs, property damage, and common-area needs, to the manager.
- Schedule and perform preventative maintenance and record those activities.
- Maintain knowledge of state, local, and federal housing laws, codes, policies, and systems related to maintenance.
- Attend and participate in training programs required by Cushman & Wakefield and local jurisdictions.
- Provide superior customer service and represent the company professionally.
- Follow Cushman & Wakefield safety policies and procedures.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, with supplementary benefit options.
- Pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts with major retailers and service providers.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may have access to retirement savings plans, health savings accounts, and disability insurance programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
