Maintenance Supervisor, Multifamily

Cushman & Wakefield•Atlanta, GA

About The Position

The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, quality and timely service, and personal attention. The role responds to resident service requests and helps Cushman & Wakefield deliver superior customer service. The position prepares apartments for move-in, completes service requests, performs and schedules maintenance and preventive maintenance, maintains grounds and shared amenities, and reports maintenance issues that may affect the budget. It requires knowledge of a range of building maintenance functions and applicable housing laws, codes, policies, and systems. The supervisor may perform on-call emergency procedures, attend required training, and represent the company professionally while providing customer service. The role may require work on any shift Sunday through Saturday to meet business needs. The position operates in a professional office environment, uses standard office equipment, and regularly involves travel outdoors between properties in varying weather conditions.

Requirements

High school diploma, GED, or education from a trade, technical, or vocational school.
At least 3 years of related experience.
EPA 608 certification, minimum Type II, or CPO certification, or a certificate required by the local city.
Valid driver's license.
Ability to work any shift Sunday through Saturday to support business needs.
Knowledge of the safe use of cleaning agents and equipment used to perform job duties.
Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to prepare and interpret bar graphs.

Responsibilities

Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
Complete resident service requests in a timely manner.
Perform maintenance involving plumbing, pools, air conditioning, heating, carpentry, appliances, electrical systems, painting, caulking, snow removal, scheduling, and life safety issues.
Maintain grounds, pools and hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
Perform on-call emergency procedures as required.
Report maintenance issues that may affect the budget, including life safety concerns, vacant-unit repairs, property damage, and common-area needs, to the manager.
Schedule and perform preventive maintenance and record those activities.
Maintain knowledge of state, local, and federal housing laws, codes, policies, and maintenance systems.
Attend and participate in training programs required by Cushman & Wakefield and local city and state jurisdictions.
Provide superior customer service and represent the company professionally.
Follow Cushman & Wakefield safety policies and procedures.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts with major retailers and service providers.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in benefit programs generally including health, vision, and dental insurance; flexible spending and health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work.
Competitive pay.