Maintenance Supervisor, Multifamily
About The Position
The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality apartment move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps deliver superior customer service. The supervisor prepares apartments for move-in, handles maintenance and repairs, maintains property grounds and amenities, schedules and records preventative maintenance, and performs on-call emergency procedures as required. The role also reports maintenance issues that may affect the budget, follows applicable housing laws and safety procedures, participates in required training, and represents the company professionally.
Requirements
- At least 3 years of related experience.
- High school diploma, GED, or trade, technical, or vocational school education.
- Valid driver's license.
- EPA 608 certification, minimum Type II; CPO or a local city-required certificate may also be required, as applicable.
- Knowledge of the safe use of cleaning agents and equipment used to perform job duties.
- Ability to perform basic arithmetic and calculate rates, ratios, and percentages, and to prepare and interpret bar graphs.
- Ability to meet the physical demands of the role, including climbing stairs, traveling between buildings, and exerting up to 100 pounds of force to move objects.
- Ability to work any shift Sunday through Saturday as required by business needs.
Responsibilities
- Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
- Complete resident service requests in a timely manner.
- Perform maintenance functions such as plumbing, pool maintenance, air conditioning, heating, carpentry, appliance repair, electrical work, painting, caulking, and snow removal.
- Maintain grounds, pools and hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
- Perform on-call emergency procedures as required.
- Report maintenance issues that affect the budget, including life-safety issues, vacant repairs, property damage, and common-area needs, to the manager.
- Schedule and perform preventative maintenance and record the activities.
- Follow applicable state, local, and federal housing laws, codes, policies, and maintenance systems.
- Attend and participate in training programs required by the company and local jurisdictions.
- Provide superior customer service and represent the company professionally.
- Follow company safety policies and procedures.
- Travel between properties and work any shift Sunday through Saturday as business needs require.
Benefits
- Eligible employees may enroll in health, vision, and dental insurance programs.
- Flexible spending accounts and health savings accounts.
- Retirement savings plans.
- Life and disability insurance programs.
- Paid and unpaid time away from work.
- Competitive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
