Maintenance Supervisor, Multifamily
About The Position
The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, and timely, attentive service. The role responds to resident service requests and helps deliver superior customer service. The supervisor maintains apartments and property areas, performs and schedules preventive maintenance, responds to emergencies as required, and follows applicable housing laws, codes, policies, and safety procedures. The position requires the ability to work any shift Sunday through Saturday to support business needs, travel between properties, and perform physically demanding maintenance tasks.
Requirements
- At least 3 years of related experience.
- High school diploma, GED, or trade, technical, or vocational school education.
- EPA 608 certification, minimum Type II; or CPO certification; or a certificate required by the local city.
- Valid driver's license.
- Must be able to work any shift Sunday through Saturday.
- Knowledge of safe use of cleaning agents and equipment used to perform job duties.
- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and prepare and interpret bar graphs.
- Ability to meet the physical demands of the role, including standing and walking for extended periods, using stairs, ladders, or step stools, and exerting up to 100 pounds of force to lift, carry, push, pull, or move objects.
Responsibilities
- Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
- Complete resident service requests in a timely manner.
- Perform maintenance work involving plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical systems, painting, caulking, snow removal, scheduling, and life-safety issues.
- Maintain grounds, pools and hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
- Perform on-call emergency procedures as required.
- Report maintenance issues that affect the budget, including life-safety concerns, vacant-unit repairs, property damage, and common-area needs, to the manager.
- Schedule and perform preventive maintenance and record completed activities.
- Follow applicable state, local, and federal housing laws, codes, policies, and maintenance systems.
- Attend and participate in training programs required by Cushman & Wakefield and local city and state jurisdictions.
- Provide superior customer service and represent the company professionally.
- Follow Cushman & Wakefield safety policies and procedures.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
- Company discounts program.
- Personal and professional development resources, including access to LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in benefit programs generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.
- Competitive pay; compensation for the position is $28.61–$33.66.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
