Maintenance Supervisor

Avenue5 Residential, LLC•Euless, TX

18d

About The Position

The Maintenance Supervisor is responsible for the day-to-day maintenance operations and physical upkeep of the assigned property. The role ensures compliance with Avenue5 policies and standards, local, state, and federal regulations, and the company risk management program. It also includes contributing to and adhering to the property budget, supporting residents, and maintaining the property’s safety, cleanliness, and curb appeal.

Requirements

High school diploma or equivalent.
At least three years of experience in property management or a directly related field.
General maintenance and carpentry skills.
Valid driver’s license, clean driving record, and current auto insurance.
Ability to read, write, and understand English.
Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
Excellent customer service and interpersonal skills, with the ability to relate to others.
Strong organizational and time-management skills.
Ability to multitask and perform basic mathematical functions.
Ability to cope with and defuse situations involving angry or difficult people.
Ability to maintain confidentiality.
Ability to maintain a professional appearance and comply with the prescribed uniform policy.
Ability to comply with all safety requirements.
Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

Work with the maintenance team to complete daily maintenance tasks, service requests, and unit make-ready work to required standards.
Review and track service requests, identify recurring maintenance issues, and ensure work orders are completed accurately, promptly, and to company standards and resident satisfaction.
Respond to maintenance issues promptly and professionally in accordance with Avenue5 policies and practices.
Perform maintenance and repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
Perform carpentry work, including wallboard, countertop and cabinet, finish carpentry, window and glass, door and lock, and ceramic tile repairs.
Perform preventive maintenance on items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
Oversee and assist with property emergencies, including snow and other inclement weather, fires, and floods.
Communicate maintenance issues promptly to the maintenance supervisor and property manager.
Promote safety and risk management in accordance with applicable laws, regulations, and company rules.
Monitor emergency on-call and after-hours maintenance response times, address issues as needed, and participate in the on-call rotation as necessary.
Promote resident satisfaction through cleanliness, curb appeal, and courteous, professional interactions with current and prospective residents.
Build positive, active, and collaborative relationships with residents, other properties, and associated agencies.
Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
Mentor the maintenance team and promote professional conduct and appearance.
Administer the company risk management program.
Complete special projects assigned by the maintenance supervisor or property manager.
Solicit suppliers and contractors when needed and monitor their compliance with company policy.
Work with the property manager to ensure the team and property comply with company, ownership, state, and federal policies and standards.
Walk the property weekly with property leadership to discuss challenges and operations.
Keep maintenance costs within the property budget and provide input on future budget expenses.
Perform other duties as assigned by property leadership.

Benefits

Medical, dental, vision, and mental health coverage options.
Competitive pay.
Basic life insurance.
Matching 401(k) contributions.
Time-off plan including 10 paid holidays, a community service day, and the employee’s birthday.
Mentoring.
Professional development.
Discounts.
Tuition reimbursement.
Recognition program.