Maintenance Supervisor

McKinley Companies LLC • Ypsilanti, MI

9d • $75,000 - $85,000 • Onsite

About The Position

McKinley is seeking an experienced, hands-on Maintenance Supervisor to oversee daily maintenance operations at a large multifamily apartment community in Ypsilanti, Michigan. The role directs on-site maintenance staff and vendors to maintain the physical integrity of the property, which is described as having 580+ units. It includes responsibility for budgeting, safety compliance, preventative maintenance, staff development, and resident satisfaction. This is a working supervisor position with on-call and snow-removal responsibilities.

The Maintenance Supervisor oversees property and facilities maintenance, leads and develops staff, manages work orders and service demands, controls budgets and inventory, coordinates vendors, and ensures responsive resident service and compliance with applicable laws and safety standards. The position requires physical on-site attendance for scheduled shifts and regular outdoor work in varied weather conditions.

Requirements

• At least 7 years of multifamily residential apartment maintenance experience.
• At least 2 years of multifamily maintenance supervisory experience.
• Experience leading maintenance operations for a large-scale apartment community of 600+ units, or regional/multi-site multifamily maintenance experience overseeing multiple communities with a comparable or greater combined unit count.
• Relevant experience must be in multifamily residential apartment communities; experience limited to commercial, industrial, manufacturing, warehouse, hospitality, or other non-multifamily facilities does not meet the requirement.
• Proven experience managing high-volume work orders, unit turns, preventative maintenance, resident service, staffing, vendors, and emergency maintenance in a large multifamily environment.
• HVAC certification.
• Valid driver's license and reliable transportation.
• Strong leadership, problem-solving, and decision-making skills.
• Ability to lead maintenance operations within a large multifamily community.
• Ability to read and interpret safety rules, manuals, and procedures.
• Proficiency in Microsoft Word and Excel.
• Mathematical skills for budgeting, measurements, and material estimates.
• Ability to manage multiple priorities in a dynamic, high-volume multifamily environment.
• Strong communication and customer service skills.

Responsibilities

• Ensure the property's physical aspects meet company standards, applicable laws, housing codes, and OSHA safety requirements.
• Oversee maintenance and repairs involving HVAC, electrical, plumbing, carpentry, drywall, painting, appliances, pool operations, exterior structures, and other property systems.
• Manage maintenance operations and service demands for a large multifamily residential apartment community.
• Inspect vacant and occupied units to assess repairs, damages, and chargebacks.
• Prepare vacant units for market-ready condition.
• Maintain exterior lighting, preventative maintenance programs, locks, caulking, and other general maintenance items.
• Maintain required documentation, including MSDS logs, HVAC recovery logs, emergency procedures, injury reports, and maintenance records.
• Supervise, direct, and develop maintenance staff.
• Interview, hire, train, evaluate, reward, and discipline employees in accordance with company policies and applicable laws.
• Plan, assign, and schedule work orders across a high-volume multifamily community.
• Analyze workflow, estimate labor hours, and adjust procedures to meet production schedules.
• Provide after-hours and emergency on-call coverage and handle snow-removal responsibilities.
• Promote a culture of safety, accountability, teamwork, and high performance.
• Monitor monthly maintenance budgets and control expenditures.
• Requisition tools, equipment, and supplies; evaluate vendors and pricing.
• Establish and manage inventory control systems.
• Respond promptly and professionally to resident service requests and document resident interactions.
• Maintain knowledge of Equal Housing Opportunity laws and ensure compliance with workplace safety standards and procedures.

Benefits

• Bonus potential
• Collaborative and supportive team environment
• Leadership opportunity within a growing residential portfolio
• Opportunity to make a direct impact on community quality and resident satisfaction

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed