Lms Administrator Jobs

About The Position

Requirements

• Proven experience administering an LMS in an enterprise environment.
• Critical-thinking, problem-solving, attention-to-detail, and judgment skills.
• Service-oriented attitude and willingness to learn.
• Good listening skills and patience when working with employees of all types.
• Commitment to quality and a detail-oriented approach.
• Continuously strive to improve efficiency and effectiveness.
• Demonstrated problem-solving and critical-thinking experience.
• Ability to work independently and as part of a team.
• Ability to support learners in using the Learning Management System.

Responsibilities

• Partner with Training and Development, business partners, and Training Managers to configure learning assignments, assignment profiles, and user permissions.
• Coordinate with IT, HR, and the LMS vendor to maintain system access, integrations, updates, and technical reliability.
• Support vendor relationships, deliverables, and stakeholder reporting.
• Recommend learning solutions based on stakeholder feedback and system capabilities.
• Confirm audiences, assignment rules, deadlines, and approvals before launching training.
• Communicate progress, risks, delays, and unresolved issues promptly.
• Resolve LMS, course, assignment, access, and reporting issues, including service desk tickets through Synapse.
• Conduct and document end-to-end testing of new and modified assignments, groups, curricula, notifications, course launches, completion tracking, and relevant system changes before deployment; verify results in test environments, resolve defects, and confirm launch readiness.
• Administer LMS reporting, learner management, feature implementation, and course deployment.
• Maintain eLearning assets in Cornerstone.
• Validate learner records, assignment eligibility, enrollments, completions, certifications, and transcripts; correct discrepancies.
• Use documented pre-launch checks for large-scale assignments and obtain approvals when required.
• Track Cornerstone releases, test their impacts, evaluate updates, and communicate relevant changes and effects on existing processes.
• Serve as a Cornerstone subject matter expert and train or advise colleagues.
• Manage automated LMS emails, notifications, and reminders.
• Maintain current LMS procedures, testing records, configuration standards, and change logs.
• Recommend improvements to content management, workflows, user adoption, and automation.
• Support LMS governance with Training Managers.
• Prioritize support and launches, meet deadlines, and verify work through completion.
• Upload, test, and deploy eLearning and documents; verify access and completion tracking.
• Coordinate LMS document updates with subject matter experts and regularly review deployed training materials.
• Create clear, actionable LMS reports; analyze training status and evaluation trends; recommend engagement improvements.
• Verify data accuracy before distributing compliance or critical reports.
• Manage users, groups, assignment profiles, registrations, and standard and dynamic assignments; verify eligibility and results.
• Maintain rosters, learner transcripts, user roles, and security permissions.
• Respond to learner questions, resolve issues or refer them to appropriate support, and train users on basic LMS functions.
• Track requests through resolution and address recurring issues.
• Provide audit support and subject matter expertise for global learning deployments and the LMS.
• Report on training compliance and training-related KPIs.
• Perform other duties as assigned.