LMS Administrator III- #26-26558

USTech Solutions•Princeton, NJ

About The Position

The LMS Administrator III administers and optimizes the Learning Management System (LMS), making training assignments according to policies and procedures for defined target audiences. The role helps ensure curricula remain current, relevant, and aligned with organizational requirements, and supports the implementation, delivery, and maintenance of learning assets and instructional resources. Acting as an internal consultant to the Training CoE, the administrator analyzes training and learner data and recommends improvements to training delivery, compliance tracking, reporting, learner engagement, and organizational performance measurement. The role also creates and maintains resources, job aids, and training materials for learners, administrators, and stakeholders, and serves as the primary escalation point for LMS support issues, coordinating with vendors and third-party technology providers as needed.

Requirements

Four to seven years of experience as a ComplianceWire LMS Administrator.
ComplianceWire experience.
Strong technical expertise in LMS administration, troubleshooting, user management, security roles, file structures, and system integrations.
Advanced Microsoft Excel skills, including complex formulas, pivot tables, Power Query, data modeling, and reporting automation.
Advanced analytics, metrics, and dashboard development skills, including visualizations, KPI reporting, compliance metrics, and executive-level dashboards.
Advanced experience with Microsoft Power BI, Power Automate, and workflow automation tools, including designing, building, maintaining, and optimizing automated business processes and integrations.
Strong analytical and problem-solving skills, including the ability to interpret training data and provide actionable recommendations.
Ability to prioritize, manage multiple tasks, and execute work in a fast-paced environment.
Ability to adapt to changing priorities and work effectively in ambiguous environments.
Strong customer service orientation and a responsive, solutions-focused approach.
Excellent verbal and written communication skills, including the ability to explain complex technical concepts in clear, business-friendly language.
Strong attention to detail and demonstrated experience supporting quality, compliance, and audit-readiness initiatives.

Nice To Haves

Experience supporting regulated environments and compliance-driven training programs.
Knowledge of GxP-regulated training environments and audit readiness.
Coursework and/or certifications related to ComplianceWire LMS administration.

Responsibilities

Make training assignments based on parameters defined in policies and procedures for specific target audiences.
Keep curricula current, relevant, and aligned with organizational requirements.
Provide subject matter expertise in LMS administration and support.
Support implementation, delivery, and maintenance of learning assets and instructional resources.
Execute projects and initiatives prioritized by Otsuka Training CoE management.
Perform routine LMS operations, administration, configuration, and optimization.
Provide feedback on system performance and user experience.
Analyze training data and recommend improvements to delivery, compliance tracking, reporting, and organizational performance measurement.
Create and maintain job aids and support materials for learners, administrators, and stakeholders.
Create and manage user structures and organizational assignments.
Manage course enrollments, learner records, completion tracking, and compliance monitoring.
Publish and archive online, virtual, and blended learning solutions.
Assign and manage training curricula, learning paths, and learning resources.
Populate and maintain course information, metadata, and learner assignments.
Develop and maintain standardized reporting tools, dashboards, and analytics for learning activity and compliance.
Generate standard, ad hoc, and executive-level reports and dashboards.
Create and manage curricula according to business requirements.
Manage course revisions, version control, and historical documentation.
Build and maintain online assessments, evaluations, surveys, and learning activities.
Serve as the primary escalation point for LMS support issues, coordinating with LMS vendors and third-party technology providers.