LMS Administrator

Curbell, Inc.•Cranberry Township, PA

2d•$52,749 - $79,123

About The Position

The LMS Administrator manages Cornerstone OnDemand in support of Training, Quality, and Human Resources. The role oversees learning assignments, user access, testing, troubleshooting, reporting, and the accuracy of training records. The administrator collaborates with Training and Development, business partners, Training Managers, IT, HR, and the LMS vendor to maintain system operations and support learning deployments. The position administers LMS reporting, learner management, course deployment, eLearning assets, users, groups, assignment profiles, registrations, permissions, and automated communications. It tests system changes and learning assignments before deployment; resolves service desk and LMS issues; verifies learner eligibility, enrollments, completions, certifications, and transcripts; and maintains procedures, testing records, configuration standards, and change logs. The role also supports audits and global learning deployments, reports on compliance and training KPIs, advises and trains colleagues and learners, and recommends improvements to learning workflows, content management, user adoption, and automation.

Requirements

Proven experience administering an LMS in an enterprise environment.
Critical thinking, problem-solving, attention to detail, and judgment skills.
Service-oriented attitude and willingness to learn.
Good listening skills and patience when working with employees of different types.
Commitment to quality and a detail-oriented approach.
Continuously strive to improve efficiency and effectiveness.
Demonstrated experience with problem-solving and critical thinking.
Ability to work independently and with a team.
Ability to support learners in using a Learning Management System.

Responsibilities

Partner with Training and Development, business partners, and Training Managers to configure learning assignments, assignment profiles, and user permissions.
Coordinate with IT, HR, and the LMS vendor to maintain system access, integrations, updates, and technical reliability; support vendor relationships, deliverables, and stakeholder reporting.
Recommend learning solutions based on stakeholder feedback and system capabilities; confirm audiences, assignment rules, deadlines, and approvals before training launches.
Communicate progress, risks, delays, and unresolved issues promptly.
Resolve LMS, course, assignment, access, and reporting issues, including service desk tickets through Synapse.
Conduct and document end-to-end testing of learning assignments, groups, curricula, notifications, course launches, completion tracking, and relevant system changes before deployment; verify results in test environments, resolve defects, and confirm launch readiness.
Administer LMS reporting, learner management, feature implementation, and course deployment; maintain eLearning assets in Cornerstone.
Validate learner records, assignment eligibility, enrollments, completions, certifications, and transcripts, and correct discrepancies.
Use documented pre-launch checks for large-scale assignments and obtain approvals when required.
Track Cornerstone releases, test their impacts, communicate relevant changes, and evaluate updates for improvements and effects on existing processes.
Serve as a Cornerstone subject matter expert and train or advise colleagues; train users on basic LMS functions.
Manage automated LMS emails, notifications, and reminders; maintain current LMS procedures, testing records, configuration standards, and change logs.
Recommend improvements to content management, workflows, user adoption, and automation; support LMS governance with Training Managers.
Prioritize support requests and launches, meet deadlines, and verify work through completion.
Upload, test, and deploy eLearning and documents; verify access and completion tracking; coordinate document updates with subject matter experts and regularly review deployed training materials.
Create clear, actionable LMS reports; analyze training status and evaluation trends; recommend engagement improvements; verify data accuracy before distributing compliance or critical reports.
Manage users, groups, assignment profiles, registrations, and standard and dynamic assignments; verify eligibility and results; maintain rosters and learner transcripts.
Maintain user roles and security permissions; respond to learner questions, resolve issues or refer them to appropriate support, track requests through resolution, and address recurring issues.
Provide audit support and subject matter expertise for global learning deployments and the LMS.
Report on training compliance and training-related KPIs.
Perform other duties as assigned.