LMS Administrator

NetImpact Strategies • Remote,

1d • $90,000 - $100,000 • Remote

About The Position

NetImpact Strategies is hiring an LMS Administrator to support the administration, reliability, and effective use of learning management system technologies for a federal healthcare training program. The role partners with training coordinators, instructional designers, instructors, technical support teams, and Government platform owners to maintain course availability, assist learners, resolve system issues, and produce accurate training records. Within assigned permissions, the administrator supports approved course publishing, enrollment, reporting, and system-change activities to help ensure learning technologies meet program requirements and scheduled instruction. The position is remote and involves coordination with geographically dispersed teams across applicable time zones. Routine travel is not anticipated.

The role maintains course catalogs, learning paths, enrollments, permissions, approved learning content, and training records. It validates course functionality and reporting, troubleshoots issues, supports authorized system and content testing, and maintains procedures and change records. The administrator must protect learner information and follow applicable privacy, security, accessibility, and records-management requirements.

The posted salary range is $90,000–$100,000; actual compensation may vary based on factors including skills, experience, training, location, and benefits. Benefits include medical, dental, and vision insurance; a 401(k) plan with immediately vested employer contributions and no matching required; paid time off, one additional paid wellness day per calendar year, and ten federal holidays; pet insurance; tuition reimbursement; internal training and company-sponsored industry certifications; and team-building, volunteering, wellness, and other company events.

Requirements

• Bachelor’s degree in information technology, education, instructional technology, business, or a related field, or an equivalent combination of education and relevant experience.
• At least three years of experience supporting learning management systems, learning technologies, or closely related application administration.
• Experience administering course catalogs, enrollments, assignments, permissions, and training-completion records.
• Working knowledge of SCORM-based course packages and troubleshooting digital learning delivery and completion issues.
• Experience testing and publishing approved learning content and maintaining controlled course versions.
• Proficiency with Microsoft Excel and the ability to validate training data, reconcile discrepancies, and produce clear reports.
• Strong troubleshooting, documentation, customer-service, and coordination skills.
• Working knowledge of accessibility, privacy, and security considerations for learning systems and learner records.
• Ability to obtain and maintain required Government system access and satisfy applicable Tier 3 background investigation requirements.
• Ability to complete required privacy, security, and information-handling training.

Nice To Haves

• Experience supporting Joint Knowledge Online or comparable enterprise learning management systems.
• Familiarity with federal healthcare or other regulated training environments.
• Experience troubleshooting SCORM content produced using tools such as Articulate Storyline, Rise, or Adobe Captivate.
• Familiarity with approved data exports, application interfaces, reporting tools, and learning-system integrations.
• Experience working with instructional designers, training coordinators, and geographically dispersed instructors.
• Relevant learning-platform, information technology, or application-support certification.

Responsibilities

• Support day-to-day administration of Government-approved learning management systems and associated training technologies.
• Configure and maintain course catalogs, learning paths, prerequisites, assignments, and completion requirements within authorized administrative permissions.
• Coordinate learner enrollment, role-based access, and administrative permissions with designated training and Government platform owners.
• Upload, configure, test, and publish approved computer-based training packages, assessments, reference materials, and course updates.
• Validate course launch, navigation, bookmarking, assessment scoring, and completion reporting before releasing new or revised learning content.
• Troubleshoot learner access, enrollment, course-launch, and completion-record issues; document resolutions and coordinate escalations with platform support teams.
• Monitor course availability and administrative issues that could affect scheduled training; communicate risks and coordinate corrective actions.
• Maintain accurate training records and prepare enrollment, completion, overdue-training, and course-utilization reports.
• Reconcile discrepancies among learning-system records, instructor attendance reports, and other approved training records.
• Support testing of authorized platform changes, content updates, and interfaces; document results and coordinate required approvals.
• Maintain administrative procedures, troubleshooting guides, configuration records, and an auditable history of course and system changes.
• Protect learner information and follow applicable privacy, security, accessibility, and records-management requirements.

Benefits

• Comprehensive medical, dental, and vision insurance starting the first of the month after joining.
• 401(k) plan with immediately vested employer contributions; no matching required.
• Paid time off policy, one additional paid wellness day per calendar year, and ten federal holidays.
• Pet insurance.
• Tuition reimbursement, internal training programs, and company-sponsored industry certifications.
• Team-building activities, community volunteering, quarterly headquarters days, wellness events, happy hours, and family events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level