It Systems Administrator Jobs

About The Position

Requirements

• At least 3 years of experience in IT support, help desk, systems administration, or a related role.
• Experience supporting Windows and macOS environments.
• Experience with Active Directory, Microsoft 365, user and permission management, and endpoint support.
• Working knowledge of networking fundamentals, including IP addressing, subnets, DNS, and DHCP.
• Experience troubleshooting hardware, software, connectivity, and endpoint issues.
• Familiarity with ticketing systems such as Jira, ServiceNow, or similar platforms.
• Working knowledge of patch management, backups, access control, and system security practices.
• Ability to document procedures and manage multiple priorities in a fast-paced environment.
• Strong problem-solving, communication, and customer service skills.
• Ability to work independently and collaboratively.
• Ability to travel.
• Available to work extended hours and weekends as needed.
• Must meet the stated U.S. government export-control eligibility requirements or be eligible to obtain required authorizations.

Nice To Haves

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.
• Experience supporting hybrid environments that include on-premises systems and cloud platforms such as Microsoft Azure, AWS, or GCP.
• Familiarity with endpoint and mobile device management tools such as Microsoft Intune, Jamf, or similar platforms.
• Experience with virtualization, backup, and infrastructure monitoring tools.
• Experience with scripting or automation using PowerShell, Bash, or similar tools.
• Proficiency with Linux operating systems.
• Experience in defense, manufacturing, aerospace, or another regulated environment.
• Exposure to compliance frameworks such as NIST 800-171, CMMC, SOC 2, or ISO 27001.
• Relevant certifications, such as CompTIA A+, Network+, Microsoft, VMware, or cloud platform certifications.

Responsibilities

• Provide Level 1 and Level 2 support for employee hardware, software, accounts, connectivity, and other IT issues.
• Troubleshoot workstation, operating system, application, peripheral, identity, network, and infrastructure problems, escalating complex issues when needed.
• Administer and maintain IT systems across on-premises and cloud environments, including servers, core services, and business-critical systems.
• Manage user accounts, groups, permissions, and identity services to provide secure and reliable access to company resources.
• Set up, provision, configure, and maintain workstations, laptops, mobile devices, and peripherals.
• Install, configure, and update software, including Microsoft 365, VPN clients, and security applications.
• Support core infrastructure services such as Active Directory, Microsoft 365, DNS, DHCP, Group Policy, and file services.
• Perform routine maintenance, including patching, backups, upgrades, monitoring, and performance tuning.
• Assist with endpoint management, software deployment, and device standards.
• Maintain accurate technical documentation, procedures, user guides, asset inventories, and knowledge base content.
• Help employees use IT systems effectively and follow good security practices.
• Support security and compliance efforts by applying hardening standards, responding to operational findings, and assisting with audit readiness.
• Collaborate with IT colleagues and vendors on infrastructure issues, system upgrades, and other IT projects.
• Travel as required.
• Work extended hours and weekends as needed.

Benefits

• Healthcare and health insurance
• Dental plans
• Vision plans
• Retirement savings plans
• Paid time off
• Performance-based incentives
• Stock options or equity participation
• Funds for continuing education, training, and career growth