IT Systems Administrator

Soarin Group•Dunedin, FL

18d•Onsite

About The Position

Soarin Group is seeking IT Systems Administrators in the Dunedin, Florida area to support the company and its clients. This is an on-site position. The role involves installing, configuring, monitoring, securing, maintaining, and troubleshooting servers and systems, while providing professional support to clients. Administrators also maintain system procedures and standards, perform backups and upgrades, monitor performance and security, and participate in an on-call rotation. The position suits someone who enjoys a fast-paced environment and wants to develop their skills.

Requirements

Proven experience as a Systems Administrator, Network Administrator, or in a similar role.
Experience with databases, LAN/WAN networks, and patch management.
Knowledge of system security, such as intrusion detection systems, and data backup and recovery.
Extensive knowledge of Microsoft Windows and supporting applications.
Familiarity with various operating systems and platforms.
Resourcefulness and problem-solving aptitude.
Ability to communicate effectively and professionally with clients and coworkers.
Past work experience in a high-traffic customer service setting.
Excellent phone etiquette.
Excellent customer service skills, with the ability to exceed customer expectations.
Strong problem-solving and research skills.
Ability to acquire and maintain working knowledge of a wide range of applications and services.
Continual awareness of changes that directly affect other team members and customers.
Must hold, or be able to obtain within one year of employment, A+, Network+, and Security+ certifications.

Responsibilities

Install new servers or rebuild existing servers, configuring hardware, peripherals, services, settings, directories, and storage according to standards and project or operational requirements.
Develop and maintain installation and configuration procedures.
Contribute to and maintain system standards.
Research and recommend innovative, preferably automated approaches to system administration tasks that make effective use of resources and provide economies of scale.
Monitor systems daily, verifying the integrity and availability of hardware, server resources, systems, and key processes; review system and application logs and confirm scheduled jobs such as backups are complete.
Conduct regular security monitoring to identify possible intrusions.
Perform daily backup operations, confirm required file systems and system data are backed up, create recovery media, and recycle or send media off-site as needed.
Perform file archival and purging as necessary.
Create, change, and delete user accounts upon request.
Provide support to clients upon request.
Investigate and troubleshoot issues.
Repair and recover from hardware or software failures, coordinating and communicating with affected clients.
Apply operating system patches and upgrades regularly; upgrade administrative tools and utilities and configure or add services as needed.
Upgrade and configure infrastructure application system software according to project or operational needs.
Maintain operational, configuration, and other procedures.
Prepare periodic performance reports to support capacity planning.
Perform ongoing performance tuning, hardware upgrades, and resource optimization; configure CPU, memory, and disk partitions as required.
Maintain data center environmental and monitoring equipment.
Participate in an on-call rotation.