It Business Analyst Jobs

About The Position

Requirements

• Bachelor's or Master’s degree in Supply Chain, Business, Engineering, or related field.
• 5+ years of experience in supply chain planning or business analysis, including hands-on support of planning tools or platforms (e.g., Anaplan, Blue Yonder, SAP IBP, Kinaxis, o9).
• Deep understanding of key supply chain planning domains: Demand Planning, Supply Planning, S&OP, Inventory, and Allocation.
• Strong experience in requirement elicitation, process mapping/modeling, user story creation, and functional specification writing.
• Strong skills in using MS Excel, MS Powerpoint, Cognos, Tableau, Power BI, and SQL a must.
• Experience with Agile or hybrid delivery methodologies.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent communication, leadership, and client-facing skills.
• Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges.
• Ability to work effectively in a multicultural and highly dynamic environment and manage teams across different time zones.
• Must be multi-tasker and able to prioritize and deliver assignments with the highest quality under pressure with short deadlines.

Responsibilities

• Partner with business functional leads across Demand Planning, Supply Planning, S&OP, Analytics, Franchise and Portfolio to gather, analyze, and prioritize business requirements.
• Facilitate workshops and interviews to understand pain points, future needs, and value-driving improvements.
• Translate complex business needs into clear, structured functional and non-functional requirements.
• Work closely with solution architects, product managers, and development teams to validate and refine technical designs.
• Define and maintain business process documentation, user stories, use cases, and workflows.
• Ensure business alignment on design decisions, data models, KPIs, and reporting logic across the planning landscape.
• Coordinate and support system testing, including SIT and UAT planning, test case development, and defect triage.
• Validate that planning applications meet user expectations and business goals before deployment.
• Provide go-live and hypercare support, ensuring successful transition into operations.
• Serve as the single point of contact for Planning Tower-related initiatives.
• Coordinate cross-functional inputs across Franchise, Allocation, and Analytics teams to drive business process alignment and integrated planning solutions.
• Communicate progress, risks, and dependencies clearly to business and IT leadership.
• Identify opportunities to streamline planning processes and drive automation, analytics, or system optimization.
• Stay current on industry best practices and technology trends in integrated business planning (IBP), S&OP, and planning analytics.
• Contribute to strategic roadmap planning for the Planning Tower.
• Contribute to production support and documenting processes and facilitating enablement sessions to empower stakeholders with the necessary skills and knowledge to utilize IT solutions effectively.

Benefits

• competitive total pay programs
• comprehensive benefits
• resources to help empower a culture where every employee can reach their full potential