Senior Functional Business Analyst – IT Infrastructure & Security Focused

Expleo•Milwaukee, WI

2d•Remote

About The Position

Trissential is hiring a Senior Functional Business Analyst focused on IT infrastructure and security to support enterprise transformation initiatives for its client. The role connects business strategy, technology solutions, and organizational change, with a particular interest in candidates who have helped implement and drive adoption of Microsoft 365, Microsoft Teams, and Microsoft Copilot. The analyst will work with stakeholders, technology teams, project leaders, and business units to improve processes, support digital workplace transformation, and deliver business outcomes. The position is remote, based in Milwaukee, Wisconsin, with very occasional travel. The role contributes to enterprise infrastructure, security, and digital workplace modernization programs. It involves analyzing business needs, documenting current and future processes, translating requirements into functional specifications and solution recommendations, facilitating cross-functional discussions, and supporting change management and technology adoption. Project delivery may use Agile, Waterfall, or hybrid methodologies. The position offers annual compensation of $114,000–$124,000 or an hourly rate of $67–$77, with final compensation based on skills, experience, and geography. Trissential is part of the global Expleo family and describes its culture as focused on innovation, continuous learning, collaboration, precision, performance, and teamwork. The position is open only to candidates authorized to work in the United States.

Requirements

At least 5 years of business analysis experience supporting enterprise technology initiatives.
Experience gathering, documenting, and validating business and functional requirements.
Experience supporting enterprise infrastructure, information technology, security, or digital transformation programs.
Ability to create process maps, workflow diagrams, business requirements documentation, and functional specifications.
Strong stakeholder management and facilitation skills with technical and non-technical audiences.
Experience serving as a bridge between business stakeholders and technology teams.
Strong analytical, problem-solving, and critical-thinking capabilities.
Ability to manage multiple priorities in fast-paced project environments.
Collaborative and consultative approach focused on measurable business value.
Bachelor’s degree in Business, Information Technology, Computer Science, Information Systems, or a related field.
Authorization to work in the United States.

Nice To Haves

Experience implementing, optimizing, or supporting Microsoft 365 environments.
Experience leading or supporting Microsoft Teams deployment, governance, adoption, or collaboration initiatives.
Experience gathering business requirements for Microsoft Copilot implementation, adoption, governance, or AI-powered productivity initiatives.
Organizational Change Management experience supporting enterprise-wide technology transformations.
Experience supporting digital workplace modernization programs.
Experience facilitating user adoption, training, communication plans, and change-readiness assessments.
Experience with data migration, systems integration, and enterprise application implementation projects.
Exposure to business intelligence, analytics, and process automation initiatives.
CBAP, CCBA, PMI-PBA, PMP, Agile, Scrum, SAFe, or related certifications.
Organizational Change Management certifications or experience.
Microsoft certifications associated with Microsoft 365, Teams, Power Platform, or Copilot.

Responsibilities

Analyze business objectives and stakeholder needs to identify process-improvement and technology-enablement opportunities.
Gather, document, validate, and manage business and functional requirements throughout the project lifecycle.
Develop logical content models, process maps, workflow diagrams, and supporting business documentation.
Analyze and document current-state (As-Is) and future-state (To-Be) business processes.
Partner with project managers, stakeholders, and business teams to define strategic and tactical program objectives.
Translate business requirements into system flow diagrams, functional specifications, and solution recommendations.
Evaluate information gathered through stakeholder interviews, workshops, surveys, process reviews, and other business analysis activities.
Facilitate requirements sessions, solution workshops, and cross-functional design discussions.
Serve as a liaison among business units, infrastructure teams, security teams, support organizations, and project stakeholders.
Support systems design, including business rules, data migration requirements, process-flow documentation, and wireframes.
Drive stakeholder engagement and organizational change management activities to support technology adoption.
Help business stakeholders understand future-state processes and prepare for organizational and operational changes.
Support Agile, Waterfall, and hybrid project delivery methodologies.
Contribute to enterprise infrastructure, security, and digital workplace modernization initiatives.

Benefits

Company-sponsored benefits, with comprehensive medical plans for the employee and dependents.
Dental insurance.
Vision insurance.
HSA with company contribution.
Company-sponsored life insurance.
Short- and long-term disability insurance.
Voluntary legal, hospital, accident, and pet wellness plans.
401(k) with matching.
Paid holidays.
Paid time off.
Career development and advancement opportunities.
Remote work.