Senior Business Analyst, IT

DSV•Grapevine, TX

About The Position

The Senior Business Analyst is responsible for customer integration projects, from initial analysis through all CINTO project steps and hypercare. The role manages project scope and quality to ensure solutions are delivered by the required date. The position focuses on complex EDI integrations and projects, translating customer requirements into technical specifications and implementing high-quality solutions.

Requirements

  • At least 3 years of experience in EDI integration.
  • Extensive knowledge of EDI standards, including EDIFACT or ANSI X12; expertise in UN/EDIFACT and ANSI-X12 is specified in the skills section.
  • Extensive knowledge of XML; advanced proficiency in XML and XPATH, including managing and troubleshooting complex data flows.
  • Experience implementing IT projects using Agile methods.
  • Knowledge and hands-on implementation experience with communication protocols, including API, FTP, SFTP, and AS2; FTP, SFTP, AS2, or HTTP are also listed.
  • Comprehensive understanding of EDI transactions within Transport.
  • Good verbal and written English skills.
  • Ability to build collaborative engagements and actively listen.
  • Strong analytical thinking, problem-solving, and stakeholder collaboration skills.
  • Ability to multitask, plan, prioritize, and manage time effectively to meet goals and achieve results.
  • Ability to work as both a team builder and team player and adapt to diverse environments.
  • Excellent organizational and time-management skills.
  • Serve as a role model for DSV values and adhere to the Code of Conduct.
  • Prolonged periods sitting and standing at a desk and working on a computer; occasional travel may be required.
  • A computer science or related technical qualification is preferred, not stated as required.

Nice To Haves

  • Computer Science or a related technical qualification.

Responsibilities

  • Execute complex EDI integrations and major projects according to schedule and budget.
  • Analyze customer requirements and prepare technical specifications.
  • Analyze and estimate the effort required to implement new solutions.
  • Create or modify complex interfaces based on standard solutions and ensure quality through test scenarios.
  • Create detailed specifications and documentation based on operational procedures.
  • Maintain timely, efficient, and proactive communication with stakeholders about daily tasks and projects.
  • Support the business and organization in identifying potential cooperation with the EDI department.
  • Support other team members in their development and contributions to the department.
  • Comply with internal regulations, procedures, laws, and managers’ instructions, including labor and remuneration regulations and intellectual property protections.
  • Act in accordance with organizational values and develop professional skills through training and self-education.
  • Perform assigned tasks in support of quality, health, safety, and environmental objectives, follow the DSV Quality Health Safety Environment policy, and incorporate sustainability, health, and safety into day-to-day activities.
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