IT Business Senior Analyst

TalentOla • Tampa, FL

4d • Hybrid

About The Position

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical, and understandable way in coordination with the Technology team. The role contributes to continuous, iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

The position supports complex projects by defining systems scope and objectives, evaluating business processes and systems, translating business needs into functional specifications, and supporting system changes from requirements through implementation. It also identifies and communicates risks and impacts associated with applying technology in the business environment. The role operates with limited direct supervision and serves as a subject matter expert to senior stakeholders and other team members.

The position requires appropriate risk assessment and a strong focus on compliance with applicable laws, rules, and regulations, ethical business practices, and transparent escalation and reporting of control issues. The role is based in Tampa, Florida, with a hybrid work arrangement; local candidates are preferred. Visa-independent candidates are sought.

Requirements

• 9+ years of relevant experience.
• Experience in data analysis and intermediate or advanced Microsoft Office Suite skills.
• Proven interpersonal, data analysis, diplomatic, management, and prioritization skills.
• Clear and concise written and verbal communication skills.
• Ability to manage multiple activities and build and develop working relationships.
• Self-motivation to take initiative and master new tasks quickly.
• Expertise or strong knowledge in the fraud domain, particularly managing enterprise-level solutions for fraud detection and prevention.
• Experience successfully leading and delivering AI-based projects.
• Ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail.
• Visa-independent work eligibility is sought.

Nice To Haves

• Local candidates in Tampa, Florida are preferred.

Responsibilities

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT.
• Consult with users and clients to solve complex system issues and problems through in-depth evaluation of business processes, systems, and industry standards, and recommend solutions.
• Support system change processes from requirements through implementation and provide input based on analysis of information.
• Consult with business clients to determine system functional specifications and provide user and operational support.
• Identify and communicate risks and impacts, considering business implications of applying technology to the current business environment.
• Assess risk when making business decisions, consider the firm's reputation and safeguard Citigroup, its clients, and assets.
• Drive compliance with applicable laws, rules, and regulations; adhere to policy; apply sound ethical judgment; and transparently escalate, manage, and report control issues.
• Operate with limited direct supervision, exercise independent judgment and autonomy, and act as a subject matter expert to senior stakeholders and other team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed