IT Business Analyst Senior

Kentucky Personnel Cabinet • Frankfort, KY

3d • Hybrid

About The Position

The Kentucky Department of Education (KDE), a service agency of the Commonwealth of Kentucky within the Education and Labor Cabinet, is hiring two IT Business Analyst Seniors. The department provides resources and guidance to Kentucky’s public schools and districts as they implement state P-12 education requirements, and serves as the state liaison for federal education requirements and funding opportunities.

The role leads analysis of business processes and collaboration with internal and external stakeholders to develop, maintain, and improve IT system solutions. It supports statewide information resource management and technology standards, and serves as a liaison between agency program areas and information systems functions. A major focus is supporting the Kentucky Student Information System (Infinite Campus), including statewide assistance to KDE program areas and school districts, issue resolution, and data analysis and validation using tools such as Excel and SQL.

The position evaluates data requests and collection options, documents functional requirements, develops custom reports and extracts, and advises management on the effects of federal and regulatory changes. It supports data quality, governance, stewardship, privacy, and security practices; advises on IT projects and costs; and develops and delivers training, user guides, and other resources. Work also includes presentations, annual planning meetings, recommendations for sharing information resources, and related duties as assigned.

The agency may authorize a hybrid telecommuting schedule, which it may modify or terminate at any time. Telework is not permitted outside Kentucky. Work is typically performed in an office environment. Applicants and employees in this classification may be required to undergo drug screening and a background check.

Requirements

• Bachelor’s degree from a college or university; or an associate’s degree in IT or a related field; or certification in an IT-related field.
• Three years of systems analysis, IT support, business administration, public administration, or related experience.
• A master’s degree in IT, business or public administration, or a related field may substitute for the experience requirement on a year-for-year basis.
• Two years of additional experience in computer programming, systems analysis, IT services, research and statistics, business administration, public administration, or a related field may substitute for the education requirement.
• No special age, licensure, or regulatory requirements are listed.

Responsibilities

• Lead analysis of business processes and collaborate with internal and external stakeholders on the development, maintenance, and improvement of IT system solutions.
• Test new system features, updates, and data extracts for accuracy and compliance with quality standards before release to districts.
• Serve as departmental informational resources manager and create and promote statewide information resource management guidelines and technology standards.
• Design and promote information locators, public information access techniques, and reporting to meet user needs.
• Act as a liaison between agency business/program functions and information systems functions to define and support best practices for data collection and reporting in Infinite Campus.
• Provide statewide support to KDE program areas and school districts using Infinite Campus; research and resolve reported issues; and coordinate with program liaisons and Infinite Campus representatives.
• Develop and maintain working knowledge of Infinite Campus front-end functions and back-end table structure, using tools such as Excel and SQL to analyze and validate data.
• Analyze alternatives for collecting, manipulating, storing, retrieving, and disseminating information and make recommendations.
• Evaluate data requests with program areas and requestors, identify needs, recommend collection options, document and review functional requirements, and develop custom reports and extracts under the defined data request process.
• Advise agency management about the impact of federal and regulatory changes.
• Examine data dictionaries, record schedules, and system documentation to ensure systems comply with state standards and guidelines.
• Support program areas, schools, and districts in defining IT standards and solutions, including best practices for School Report Card, Open House, Infinite Campus, and other enterprise systems.
• Identify and address data quality issues, provide technical assistance on data quality best practices, and apply data governance, stewardship, privacy, and security best practices.
• Modify information resource plans in response to changes in agency goals, service objectives, or organization.
• Advise program managers about IT projects, needs, and costs, and serve as a resource to agency management during evaluation and monitoring of IT work.
• Make formal presentations to agency executives and system users through internal and external training events.
• Develop and deliver training, user guides, and other resources on Infinite Campus tools and data best practices.
• Schedule annual planning meetings to review requirements and plan for the upcoming year.
• Recommend information resource sharing through interdepartmental systems and participation in state-level systems.
• Develop print-ready newsletter articles to promote awareness as needed.
• Perform other duties as assigned.

Benefits

• Comprehensive health insurance, effective the first day of employment
• Health Reimbursement Arrangement (HRA)
• Flexible Spending Account (FSA)
• Optional dental and vision insurance
• Life insurance
• Retirement savings
• Paid leave, including annual, sick, compensatory, jury, voting, election, blood donation, living organ, educational, and military leave
• Paid holidays: 12.5 days per year, or 13.5 days in a Presidential Election year
• Flexible work schedules

What This Job Offers

• Job Type: Full-time
• Career Level: Senior