IT Business Analyst Senior

Kentucky Personnel Cabinet • Frankfort, KY

3d • Hybrid

About The Position

The Kentucky Department of Education seeks two IT Business Analyst Seniors to support the development, maintenance, and improvement of information technology systems and information resources. The role collaborates with internal and external stakeholders, agency program areas, schools, districts, and system representatives. It provides statewide support for the Kentucky Student Information System (Infinite Campus), including analyzing and validating data, developing reports and extracts, and advising on data quality, governance, privacy, security, and technology standards.

The position also evaluates information and reporting needs, documents functional requirements, advises on IT projects and regulatory changes, and supports agency management in evaluating IT work. It develops and delivers training, user guides, presentations, and other resources. Work is typically performed in an office environment. The agency may authorize a hybrid telework schedule, but telework outside Kentucky is not permitted; the arrangement may be modified or ended at any time.

Requirements

• Bachelor's degree from a college or university; alternatively, an associate's degree in IT or a related field, or certification in an IT-related field.
• Three years of systems analysis, IT support, business administration, public administration, or related experience.
• A master's degree in IT, business or public administration, or a related field may substitute for the experience requirement on a year-for-year basis.
• Two years of additional experience in computer programming, systems analysis, IT services, research and statistics, business administration, public administration, or a related field may substitute for the education requirement.
• Applicants and employees in this classification may be required to submit to drug screening and a background check.

Responsibilities

• Lead analysis of business processes and collaboration among stakeholders to develop, maintain, and improve IT systems solutions.
• Test system features, updates, and data extracts for accuracy and quality before release to districts.
• Serve as departmental informational resources manager and create and promote statewide information resource management guidelines and technology standards.
• Design and promote information locators, public information access techniques, and reporting to meet user needs.
• Liaise between agency business/program functions and information systems functions to define and support data collection and reporting best practices in Infinite Campus.
• Provide statewide support to KDE program areas and school districts for Infinite Campus; research and resolve issues and coordinate with program liaisons and Infinite Campus representatives.
• Maintain working knowledge of Infinite Campus front-end functions and back-end table structure, and use tools such as Excel and SQL to analyze and validate data.
• Analyze alternatives for collecting, manipulating, storing, retrieving, and disseminating information and develop recommendations.
• Evaluate data requests with program areas and requestors, identify needs, recommend collection options, document and review functional requirements, and develop custom reports and extracts.
• Advise agency management on the impact of federal and regulatory changes.
• Review data dictionaries, record schedules, and system documentation to ensure compliance with state standards and guidelines.
• Support program areas, schools, and districts in defining IT standards and solutions, and provide guidance on School Report Card, Open House, Infinite Campus, and other enterprise systems.
• Identify and address data quality issues, provide technical assistance on data quality practices, and apply data governance, stewardship, privacy, and security best practices.
• Modify information resource plans in response to changes in agency goals, service objectives, or organization.
• Advise program managers on IT projects, needs, and costs, and support agency management in evaluating and monitoring IT work.
• Make formal presentations to agency executives and system users through internal and external training events.
• Develop and deliver training, user guides, and other resources on Infinite Campus tools and data best practices.
• Schedule annual planning meetings to review requirements and plan for the upcoming year.
• Recommend information-resource sharing through interdepartmental systems and participation in state-level systems.
• Develop print-ready newsletter articles to promote awareness as needed.
• Perform other duties as assigned.

Benefits

• Comprehensive health insurance effective the first day of employment
• Health Reimbursement Arrangement (HRA)
• Flexible Spending Account (FSA)
• Optional dental and vision insurance
• Life insurance
• Retirement savings
• Paid annual, sick, compensatory, jury, voting, election, blood donation, living organ, educational, and military leave
• Paid holidays: 12.5 days per year, or 13.5 days in a Presidential Election year
• Flexible work schedules

What This Job Offers

• Job Type: Full-time
• Career Level: Senior