Senior Functional Business Analyst – IT Infrastructure & Security Focused

Expleo•Milwaukee, WI

5d•$114,000 - $124,000•Remote

About The Position

Trissential is hiring a Senior Functional Business Analyst focused on IT infrastructure and security to support enterprise transformation initiatives for a client. The role connects business strategy, technology solutions, and organizational change, with a focus on improving processes, enabling technology, and delivering business outcomes. The analyst will work with stakeholders, technology teams, project leaders, and business units, including on digital workplace initiatives involving Microsoft 365, Teams, and Copilot. The position is remote, based in Milwaukee, Wisconsin, with very occasional travel. The analyst will gather and manage requirements, document business processes and system flows, facilitate cross-functional discussions, and serve as a liaison between business and technical groups. The role also supports change management and user adoption, systems design, and enterprise infrastructure, security, and digital workplace modernization. Projects may use Agile, Waterfall, or hybrid delivery approaches. The position offers either annual compensation of $114,000–$124,000 or hourly compensation of $67–$77, with the final amount based on skills, experience, and geography. Candidates must be authorized to work in the United States.

Requirements

At least 5 years of business analysis experience supporting enterprise technology initiatives.
Strong experience gathering, documenting, and validating business and functional requirements.
Experience supporting enterprise infrastructure, information technology, security, or digital transformation programs.
Ability to create process maps, workflow diagrams, business requirements documentation, and functional specifications.
Strong stakeholder management and facilitation skills across technical and non-technical audiences.
Experience bridging business stakeholders and technology teams.
Strong analytical, problem-solving, and critical-thinking capabilities.
Ability to manage multiple priorities in fast-paced project environments.
Collaborative and consultative approach focused on delivering measurable business value.
Bachelor's degree in Business, Information Technology, Computer Science, Information Systems, or a related field.
Authorization to work in the United States.

Nice To Haves

Experience implementing, optimizing, or supporting Microsoft 365 environments.
Experience leading or supporting Microsoft Teams deployment, governance, adoption, or collaboration initiatives.
Experience gathering requirements for Microsoft Copilot implementation, adoption, governance, or AI-powered productivity initiatives.
Organizational Change Management experience supporting enterprise-wide technology transformations.
Experience supporting digital workplace modernization programs.
Experience facilitating user adoption, training, communication plans, and change readiness assessments.
Experience with data migration, systems integration, and enterprise application implementation projects.
Exposure to business intelligence, analytics, and process automation initiatives.
CBAP, CCBA, PMI-PBA, PMP, Agile, Scrum, SAFe, or related certifications.
Organizational Change Management certifications or experience.
Microsoft certifications associated with Microsoft 365, Teams, Power Platform, or Copilot.

Responsibilities

Analyze business objectives and stakeholder needs to identify process improvement and technology enablement opportunities.
Gather, document, validate, and manage business and functional requirements throughout the project lifecycle.
Develop content models, process maps, workflow diagrams, and supporting business documentation.
Document current-state and future-state business processes.
Partner with project managers, stakeholders, and business teams to define program objectives.
Translate requirements into system flow diagrams, functional specifications, and solution recommendations.
Evaluate information gathered through interviews, workshops, surveys, process reviews, and other business analysis activities.
Facilitate requirements sessions, solution workshops, and cross-functional design discussions.
Serve as a liaison among business units, infrastructure and security teams, support organizations, and project stakeholders.
Support systems design, including business rules, data migration requirements, process flows, and wireframes.
Drive stakeholder engagement and organizational change management activities to support technology adoption.
Help business stakeholders understand future-state processes and prepare for organizational and operational changes.
Support Agile, Waterfall, and hybrid project delivery methodologies.
Contribute to enterprise infrastructure, security, and digital workplace modernization initiatives.