Sr. IT Business Analyst in Omaha NE (Full On site)

Concentrix•Omaha, NE

About The Position

The Sr. IT Business Analyst is an individual contributor who leads optimization and standardization efforts, and applies ERP and other business-system capabilities to business processes to improve efficiency for stakeholders. The role estimates project effort, identifies and documents requirements, develops and executes testing plans, prepares training materials, and trains end users. It also leads IT projects, mentors team members, participates throughout the software development life cycle (SDLC), and identifies opportunities to improve IT processes. The position collaborates across the Global IT organization. The role provides technology leadership and advice to the organization, monitors industry trends and technologies, and recommends and applies new solutions. It works with business stakeholders to define functional requirements and with technical teams to develop solutions and technical designs. The analyst validates testing plans and solutions, coordinates user acceptance testing, conducts training, supports escalated issues, and creates and reviews software documentation. The position leads small to moderate cross-functional projects involving complex business problems. The posting specifies a flexible schedule with availability to report to the office as needed and some overlap with core U.S.-based team hours between 7 a.m. and 5 p.m. CST. Although the title describes the role as full onsite in Omaha, the posting also lists the location as USA, Nebraska, Work-at-Home.

Requirements

Bachelor’s degree with 7 or more years of relevant experience, associate degree with 9 or more years of relevant experience, or 11 or more years of relevant experience.
Understanding of enterprise business systems architecture, functionality, and usage.
Understanding of project management principles.
Ability to research ERP functionality and products and direct that research as needed for deployment.
Understanding of manufacturing principles, practices, and procedures.
Proficiency with Microsoft Office suite products.
Ability to communicate in English, both verbally and in writing.
Proven analytical and evaluative abilities.
High initiative and self-motivation.
Effectiveness in problem solving, planning, and organization.
Ability to prioritize and execute tasks effectively in a high-pressure environment.
Strong leadership skills.
Ability to work a flexible schedule, report to the office as needed, and overlap with core U.S.-based team hours between 7 a.m. and 5 p.m. CST.
Legally authorized to work in the United States and residing in the United States or having a valid U.S. residential address.

Nice To Haves

Bachelor’s degree with 7 or more years of relevant experience or associate degree with 9 or more years of relevant experience is preferred; 11 or more years of relevant experience is also listed as an alternative.

Responsibilities

Provide leadership in the use of information technology and act as a trusted advisor to the organization.
Monitor industry trends, standards, and technologies and recommend and apply new technologies as they emerge.
Follow company policies, procedures, and best practices to protect company data and ensure compliance.
Demonstrate the company’s core values of Passion, Integrity, Continuous Improvement, and Deliver Results.
Develop high-level estimates of effort and cost for application projects and enhancements.
Work with business stakeholders to identify, analyze, and document functional business requirements for application projects and enhancements.
Collaborate with technical teams on solutions and technical designs that address functional requirements.
Review and validate testing plans and conduct functional user testing to confirm solutions meet business requirements.
Coordinate user acceptance testing with business stakeholders.
Review documentation and train end users and stakeholders.
Lead small to moderate cross-functional projects involving complex business problems with broad organizational impact.
Perform support activities escalated from the support team.
Write and review software documentation, including release notes, help documentation, articles, and feature documentation.
Participate in all aspects of the SDLC process.
Recommend process improvements within business and IT.
Mentor other functional analyst team members.