Lead, IT Business Analyst

Viatris • St. Albans, VT

3d • $66,000 - $127,000

About The Position

The Lead, IT Business Analyst serves as a key liaison between site operations, engineering, quality, and IT, ensuring business requirements are translated into technology solutions that support production objectives. The role provides leadership for enterprise projects, infrastructure initiatives, manufacturing systems, laboratory applications, and digital transformation programs while driving continuous improvement and operational excellence.

Requirements

• Bachelor’s degree in information technology, computer science, or a related field.
• Experience in regulated environments, preferably pharmaceutical or healthcare manufacturing.
• At least 5 years of experience supporting manufacturing or laboratory environments.
• Experience working with cross-functional teams across manufacturing, operations, and IT.
• Experience supporting testing, deployment, stabilization, and user support activities.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage manufacturing execution systems.
• Manage and coordinate with internal teams and external vendors to support delivery of application enhancements, server patching, and issue remediation.
• Support strategic initiatives such as the Automation Roadmap and Lean 4.0 transformation programs.
• Coordinate with teams to ensure production and laboratory systems meet performance, availability, and operational requirements.
• Evaluate impacts of system changes on manufacturing and laboratory processes and production schedules.
• Assist with troubleshooting manufacturing and laboratory systems, including PLCs, HMIs, SCADA systems, historians, and manufacturing network infrastructure.
• Ensure ongoing compliance with corporate security standards.
• Proactively support manufacturing, laboratory systems, and other critical IT services.
• Support audit readiness and compliance initiatives through proper documentation and process controls.
• Support infrastructure lifecycle planning, capacity management, and technology refresh projects.
• Coordinate activities across business teams, vendors, infrastructure teams, and application support groups.
• Perform other duties as assigned.

Benefits

• Competitive salaries
• Benefits
• Inclusive environment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior