IT Business Analyst

Springs Window Fashions • Middleton, WI

8d

About The Position

The IT Business Analyst translates functional specifications into viable technical solutions that meet business needs. The role requires technical subject-matter knowledge and collaboration with architecture, process, testing, and deployment teams to design solutions, align technical and process designs, and account for integrated-solution interdependencies. Projects are typically medium in scope, cross-functional, and technically difficult, and may involve multiple platforms and technologies. The analyst works closely with functional process owners to define business requirements, conduct analysis, and identify IT solutions for complex business needs.

The IT team supports both business growth and ongoing operations, designing, developing, and validating systems used to control, track, and document the real-time transformation of raw materials into finished goods.

Requirements

• Bachelor's degree in Information Technology or a related business field.
• At least 2 years of progressive experience in Information Technology.
• At least 1 year serving as a lead developer.
• At least 1 year of development experience using Microsoft Visual Studio Suite.
• At least 1 year of programming experience in an object-oriented SOA environment.
• At least 1 year of Microsoft SQL Server development and profiling tools experience.
• Experience with system integration across equipment and software environments.
• Experience implementing an MES in manufacturing plants.
• Experience with project management best practices.
• Proficiency with Microsoft Project, Visio, PowerPoint, and Excel.

Responsibilities

• Meet with business users to elicit and document business-system requirements.
• Support technical solution design and development activities.
• Develop in-depth knowledge of end-to-end technical solutions, their functional capabilities, technology limitations, and software capabilities.
• Take end-to-end ownership and accountability for technical solutions.
• Collaborate with developers to review end-to-end solution architecture and design.
• Collaborate with Process Teams and IT organizations on solution design.
• Maintain system architecture documentation to ensure appropriate architecture is used for integrated solutions.
• Understand third-party packages, how they fit into the IT solution, and how systems interact.
• Participate in strategic analysis, proof-of-concept, and prototyping initiatives for new technology.
• Design solutions according to development standards and approaches.
• Identify dependencies with other IT associates and evaluate alternative designs, recommend solutions, and document design decisions.
• Prepare technical specifications based on functional specifications and provide design and build impact assessments for upgrades.
• Maintain detailed project plans and ensure projects have sufficient resources.
• Manage project scope and timelines, provide effort estimates, and communicate status updates.
• Maintain awareness of patches and fixes to support application health.
• Perform system testing and coordinate user acceptance testing with business users.
• Support testing by resolving or helping resolve defects through technical issue resolution.
• Lead and perform testing phases, including extended unit and performance testing, and facilitate extended unit tests.
• Provide interface support and assist with functional acceptance testing as needed.
• Resolve defects promptly to minimize project delays.
• Provide after-hours support.
• Develop training materials, participate in implementations, and provide post-implementation support.
• Follow application development processes, software development standards, and technical approaches; research, build, and maintain development standards and approaches.
• Proactively monitor applications, conduct root cause analysis, and recommend ways to reduce on-call needs and improve application health.
• Integrate quality-at-the-source practices into daily, team, and project work; use quality and process tools and methodologies.
• Define and document processes within the role's sphere of control, ensure backups are trained, and improve processes.
• Identify waste and rework and implement plans to address them.
• Check internal-customer satisfaction using quality tools and Customer/Supplier metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level