IT Business Analyst

HarbourVest Partners • Boston, MA

21h • $90,000 - $100,000 • Hybrid

About The Position

HarbourVest is seeking an experienced IT Business Analyst to support data, reporting, and visualization capabilities for its Client Portal. The role partners with business stakeholders, product owners, data engineering teams, and external partners to help ensure reliable delivery and support of client-facing reports, dashboards, and investment data. The ideal candidate has expertise in Power BI, investment data, Snowflake integrations, data mapping, and production support, and can turn business needs into clear technical requirements and high-quality solutions.

This position uses a hybrid work arrangement, with 18 remote workdays per quarter available at the employee’s discretion, subject to manager approval.

The role also coordinates with an offshore support partner in India and works across business, product, data, and technology teams. Success is measured by the accuracy and reliability of Client Portal data and reporting, clear requirements and data mappings, timely resolution of production issues, effective offshore-partner coordination, and strong collaboration.

Requirements

• At least 5 years of experience in a Business Analyst, Data Analyst, or related role.
• Demonstrated experience with Power BI, Snowflake or a similar cloud data platform, data mapping, data integration, and reporting requirements.
• Working knowledge of SQL and experience with Python for analyzing, validating, and reconciling data.
• Experience supporting production applications and resolving data-related issues.
• Excellent analytical, communication, documentation, and partner-management skills.
• Ability to translate complex technical concepts into clear, business-friendly language.

Nice To Haves

• Experience in private equity, asset management, financial services, or investment operations.
• Familiarity with client, investor, fund, or investment performance reporting.
• Experience supporting a client-facing portal or digital platform.
• Experience coordinating or functionally managing offshore support teams, preferably in India.
• Experience with Agile delivery practices and tools such as Jira and Confluence.

Responsibilities

• Gather and document requirements for client-facing reports, dashboards, metrics, and visualizations.
• Support the development and enhancement of Power BI solutions and validate data for accuracy, completeness, and consistency.
• Maintain business rules, data definitions, reporting requirements, and operational documentation.
• Support investment data across client, fund, portfolio, transaction, and performance domains.
• Develop and maintain source-to-target mappings, transformation rules, and integration requirements.
• Partner with Data Engineering on Snowflake solutions and analyze data flows across source systems, Snowflake, Power BI, and the Client Portal.
• Perform data reconciliation, impact analysis, and root-cause analysis to address data quality issues.
• Provide functional support for Client Portal data, reporting, and visualization capabilities.
• Participate in incident triage, issue investigation, root-cause analysis, and resolution.
• Support production releases through testing, validation, post-deployment monitoring, and maintenance of runbooks and support procedures.
• Identify opportunities to improve data quality and reporting processes and increase support efficiency.
• Coordinate day-to-day priorities, work intake, assignments, project progress, support coverage, and issue resolution with the offshore support partner in India, and at times provide functional management.
• Provide business context and requirement clarification to the offshore partner, review its work, and ensure alignment with quality and service expectations.
• Support knowledge transfer, operational readiness, open status reporting, and accountability across the distributed team.
• Facilitate requirements sessions and translate business needs into user stories, process flows, functional requirements, and acceptance criteria.
• Support backlog prioritization, solution design, user acceptance testing, and release planning.
• Act as a liaison among business users, product teams, data engineers, developers, support teams, and third-party partners.

Benefits

• Discretionary annual bonus based on individual and overall firm performance.
• Retirement contributions.
• Health insurance.
• Income protection.
• Paid time off and leave benefits.
• Well-being programs.
• Potential participation in long-term reward programs, typically for more senior-level roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed