Direct Client: Senior IT Business Analyst @ Lansing, MI – Hybrid – Only Locals

KSN Technologies. • Lansing, MI

20h • Hybrid

About The Position

The Senior IT Business Analyst will support the Agency Services Application Development and Support team, which supports applications for the Michigan Department of Civil Rights (MDCR), Michigan Civil Service Commission (MCSC), and Michigan Lifelong Education Advancement and Potential (MiLEAP). The role supports application maintenance and larger projects, with a primary focus on MiLEAP. The analyst manages work requests for operational support of web applications and gathers requirements for project initiatives, serving as the liaison between technical teams and business partners.

This senior role requires leadership in delegation, communication, requirements gathering, and stakeholder meetings. The position is a one-year contract and follows a hybrid schedule, with onsite work in Lansing on Mondays and Tuesdays starting on day one. Remote-only work is not available. Candidates must be local and located within 90 miles of Lansing, Michigan, at submission. Candidates must be able to work without visa sponsorship. Interviews are virtual; candidates should join from a laptop and be prepared to share their screen if requested.

Requirements

• At least 5 years of exposure to complex IT web applications within the past 5 years.
• At least 3 years working as a liaison between a development team and a project manager or business client on a software development project.
• At least 3 years as a business analyst supporting a software development project within the past 5 years.
• At least 3 years demonstrating the ability to lead meetings, conduct training and information sessions, communicate appropriately for the audience, and prepare oral and written reports and presentations.
• At least 1 year of experience with Azure DevOps.
• Clear and concise written and verbal communication.
• Strong leadership, delegation, requirements-gathering, and meeting facilitation skills.
• Detail orientation and critical-thinking ability.
• Candidates must be located within 90 miles of Lansing, Michigan, at submission.
• Must be able to work without visa sponsorship.

Nice To Haves

• At least 2 years of knowledge and understanding of the software development lifecycle.
• At least 6 months of project management skills and knowledge of project management and related methodologies.
• At least 2 years of experience with Microsoft SharePoint.
• At least 6 months of experience with the Salesforce Platform.
• At least 6 months of experience with MS Dynamics 365.

Responsibilities

• Facilitate meetings with technical teams and business clients.
• Independently lead requirements sessions to gather requirements and project specifications.
• Manage project tasks, timelines, and communications between the business product owner and development team through the change management lifecycle.
• Provide management with project status reports and resource-demand projections.
• Maintain the backlog of work items and track sprints and ticket progress in Azure DevOps.
• Ensure the team follows department change management policies.
• Maintain project documentation on the SharePoint site.
• Work with vendors and other stakeholders.
• Gather complex requirements for new applications for RFPs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed