Inventory Specialist Jobs

About The Position

Requirements

• At least six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

• Execute, monitor, and train store-wide inventory best practices and standard operating procedures for front-end and pharmacy operations.
• Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, and transfers, under the supervision of the pharmacist-in-charge where specified.
• Champion On-Shelf Availability and complete inventory processes, including receiving, counting, pricing, returns, planogram validation, scan-outs, disposals, call-ins, and vendor returns.
• Review and coordinate use of reports and system applications affecting inventory on-hand balances and pricing.
• Maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods.
• Engage customers, offer assistance, model customer service best practices, and, when designated as leader on duty, resolve customer issues.
• Execute and coach team members on warehouse and vendor inventory management processes, including creating, reviewing, and receiving orders.
• Scan deliveries while vendors are still in the store, verify receipt of physically delivered products, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
• Verify pharmacy shipments and complete or verify postings for pharmacy orders, including required audits and reporting shortages or damaged products.
• Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and additional regulatory pricing tasks.
• Support front-end and pharmacy ordering, monitor pharmacy manual orders for excess, and maintain consigned inventory.
• Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
• Maintain accurate inventory counts and on-hand quantities in store departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts.
• Ensure inventory compliance with applicable state and local laws regarding regulated products.
• Maintain inventory records and organize invoices, receipts, and return authorizations.
• Prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
• Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
• Assist and coach the store team on package delivery activities and support execution of the Pickup Program.
• When designated as leader on duty, register sales on the assigned POS system, document specified transaction issues, and process returns, refunds, cash drops, and change requests.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Attend company training and complete e-learning modules, including safety training.
• Obtain and maintain a valid pharmacy license or certification as required by the state.
• Coach and develop team members' capabilities with inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
• Complete additional activities and other tasks as assigned.